Involvement of Users in Software Requirement Engineering

Abstract

User involvement is an important component in the development of effective software engineering system. This paper focuses on a study to draw the facts and to establish the involvement of users in influencing the software requirement practitioners and the system as a whole. It also analyses the effects of different characteristics of the users in the requirement process. Twenty-two software practitioners working in different software multinational companies across the world were involved in the survey. In addition to this eight software practitioners working in three companies were interviewed through internet chatting. The analysis of the results of interviews and a survey showed that requirement differs when the users are from different educational backgrounds and geographical locations. It also showed that documenting user's requirement improves the system considerably, but as the number of user requirements increase substantially, the customer-user differences also increases proportionately.

Experimentando o SPIDe aplicado à Elicitação de Requisitos

“…Por isso, o modo como os usuários participam da elicitação de requisitos pode ser fator determinante para a eficácia na comunicação nesse processo [17,9]. De acordo com Das [11],é indiscutível que a participação dos usuários na elicitação de requisitos proporciona efeitos positivos e melhora a experiência do usuário. Das [11] ainda alerta que a partir da participação dos usuários na elicitação de requisitosé possível diminuir a quantidade de erros nos requisitos elicitados.…”

“…Para remediar essas situações esses pesquisadores, e outros [25,9,16], sugerem que o engenheiro de requisitos busque técnicas adequadas para facilitar a elicitação de requisitos. Nesse sentido, Das [11] corrobora ao evidenciar que o contato direto com os usuário auxilia os engenheiros a estudar os reais requisitos e indica que os contatos indiretos são menos desejáveis, pois podem causar ruídos e até mesmo distorções na comunicação.…”

Klasifikasi Ulasan Aplikasi Pada Toko Aplikasi Bergerak Dengan Memanfaatkan Issue Tracker Github

“…Dalam penelitian yang lain, keikutsertaan pengguna berpengaruh dalam proses rekayasa kebutuhan [9]. Penelitian tersebut dilakukan dengan melakukan survei dan wawancara.…”

Communication on Requirements Elicitation and Interaction Design through SPIDe (S)

“…For requirements to be elicited, there must be communication between users and requirements DOI reference number: 10.18293/SEKE2019-200 engineers 2 . Communication is the key of RE and must be effective [4]. However, for this effectiveness to take place, it is not enough to simply put the engineer in contact with users, but also to use techniques that facilitate communication [4].…”

“…Communication is the key of RE and must be effective [4]. However, for this effectiveness to take place, it is not enough to simply put the engineer in contact with users, but also to use techniques that facilitate communication [4].…”