Investigating relationships between stakeholders’ pressure, eco-control systems and hotel performance

Balanced scorecard in the hospitality and tourism industry: Past, present and future

“…Interestingly, research studies, in the later 21st century, began conducting descriptive research and investigated the antecedents of hotel and travel agencies’ performances that was operationalized using BSC ( Abdel-Maksoud et al, 2016 ; Nazarian et al, 2017 ; Patiar and Mia, 2009 ; Pool et al, 2017 ; Salehzadeh et al, 2015 ; Wu and Chen, 2012 ; Wu and Lu, 2012 ). Another prominently researched topic that emerged was the use of BSC as a framework to construct performance measurement tools that aided website evaluation of destination management organizations ( Feng et al, 2003 ), convention and visitor bureaus ( Kim and Njite, 2009 ; Myung et al, 2005 ; Stepchenkova et al, 2010 ), national tourism organizations ( Douglas and Mills, 2004 ), bed and breakfast (B&Bs) ( Kline et al, 2004 ), small wineries ( Yuan et al, 2004 ), and hotels ( Kim et al, 2014 ; Kim and Kim, 2010 ).…”

“…The scope for researchers to examine the antecedents and consequences of implementing SBSC in the hospitality and tourism industry had hardly been tapped into until a research study was conducted by Patiar and Mia (2009) which examined the impact of transformational leadership and market competition on hotel’s non-financial and financial performance. Consequent research further analyzed the impact of organizational factors like relationship management ( Wu and Chen, 2012 ; Wu and Lu, 2012 ), usage of eco-control systems ( Abdel-Maksoud et al, 2016 ), organizational culture ( Nazarian et al, 2017 ), internal marketing orientation ( Pool et al, 2017 ) and individual-level antecedents like spiritual leadership ( Salehzadeh et al, 2015 ). Hence, scholars are yet to unravel various other avenues of incorporating BSC in the industry which would further advance performance measurement research and instill scholarly interest towards conducting descriptive research studies of BSC (such as consequences of using BSC) in the hospitality and tourism industry.…”

A Description of Green Hotel Practices and Their Role in Achieving Sustainable Development

“…Sustainability is currently a major pursuit in many industries, including the hospitality industry, where it is a vital issue for industry development [2]. Although different scholars have illustrated that the rapid growth of the hotel industry contributes significantly to environmental degradation worldwide, as hotels consume a large amount of energy and water for heating, cooling and lighting, which negatively influences the environment, some hotels have implemented environmental policies to specifically promote environmental preservation in the hope of improving the quality of human lives [3,4]. The growing interest in the principles of sustainable development, and the resulting pressure from the media, government and consumer sources to increase activity levels in this area, is forcing many hotels to increasingly implement practices that are more environmentally friendly [5].…”

Can board environmental orientation improve U.S. firms' carbon performance? The mediating role of carbon strategy

“…Hence, an increasing body of literature has recently focused on environmental management in an attempt to understand the determinants of environmental performance (Abdel-Maksoud, Kamel, & Elbanna, 2016;Post, Rahman, & McQuillen, 2015). Although the influence of board characteristics on the wider area of environmental performance has been examined in many of these studies (e.g., de Villiers et al, 2011;Dixon-Fowler, Ellstrand, & Johnson, 2017;Ortizde-Mandojana & Aragón-Correa, 2015;Shaukat, Qiu, & Trojanowski, 2016), very few have addressed the impact on the more specific area of carbon performance (Haque, 2017), which this study aims to contribute to.…”