Investigating E-Wallet Adoption in India

Singh, Surabhi; Ghatak, Sanchita

doi:10.4018/ijebr.2021070103

Cited by 7 publications

(5 citation statements)

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“…Populasi yang digunakan adalah Generasi Z dengan usia 18-25 tahun yang menggunakan TikTok Shop dengan sampel penelitian sebanyak 30 responden. Instrumen penelitian yang digunakan untuk mengukur intensi penggunaan TikTok Shop melalui technology accepted model (TAM) yaitu dengan Indikator persepsi kemudahan penggunaan teknologi, persepsi manfaat teknologi dan persepsi resiko untuk menentukan niat perilaku seseorang dalam menggunakan teknologi (Singh & Ghatak, 2021).…”

Section: Metode Penelitianunclassified

Persepsi Generasi Z Terhadap Fitur Tiktok Shop Pada Aplikasi Tiktok

2022

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TikTok is an application that is currently very popular with the public. This study aims to determine how Generation Z's perception of the TikTok Shop feature on the TikTok application is. The method in this study uses descriptive qualitative analysis of various conditions obtained from the results of interviews with the distribution of questionnaires in the form of google form. The sample in this study was 30 respondents. The indicators used are based on the technology accepted model (TAM) with indicators of perceived ease of use of technology, perceived benefits of technology and perceived risk to determine a person's behavioral intentions in using technology. The results indicate that generation Z has a perception of convenience showing 90% of generation Z agrees that the TikTok Shop feature provides a lot of convenience in its use, the perception of benefits shows that 85.56% of generation Z agrees that the TikTok Shop feature provides benefits for transaction activities, the perception of risk shows that 93.35% of Generation Z thinks that the TikTok Shop feature has little risk in its use. It can be concluded that Generation Z in utilizing the TikTok Shop feature is influenced by the perception of benefits, the perception of convenience and the perception of risk.

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Section: Metode Penelitianunclassified

Persepsi Generasi Z Terhadap Fitur Tiktok Shop Pada Aplikasi Tiktok

2022

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“…e-wallet adoption facilitates social distancing between the seller and consumers, which helps prevents COVID-19 (Daragmeh, 2021). e-Wallet researches are predominantly emphasizing the adoption and the technology acceptance model (Singh, 2021); on the UTAUT framework (Sikdar, 2019); and concentrated on the certain region such as India (Shah, 2017); Malaysia, and Indonesia (Aji, 2020); Vietnam (Phuong, 2020), and in Hungary (Daragmeh, 2021).…”

Section: Digital Payment and E-walletmentioning

confidence: 99%

e-Wallet usage intensity and the determining factors during pandemics

Prasasti

Lia²,

Nuari³

2022

IJRBS

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COVID-19 has changed the way we live to the extent of many choices in our lives. Physical distancing measurement that took place months, followed by restriction to travel, to reduce mobility, has been gradually implemented by the government of Indonesia. The e-wallet transaction by volume during the pandemic accounts for 1,7 million times with 67 total users in Indonesia. This study is comprehensive on previous research on 2020 with a smaller sample. This research is aimed to find out 1) the usage intensity of e-wallet amongst them and 2) to understand the underlying factors of using such e-wallet. The data is collected by interviewing 100 students in Universitas Negeri Malang, Indonesia. The data was then analyzed using NVIVO and interpreted using content analysis to reach the objective of this research. It is found out that 1) undergraduate students use it quite frequently, and 2) three key factors as the determining factors, namely practicality efficiency, and discount. This research aims to contribute to the digital payment literature and future research agenda on e-wallet amongst undergraduate students during pandemic and post-pandemic.

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“…On the other hand, behavioural intention to use is a construct that is based on the user's attitude and it determines his or her usage of a new technology (Davis, 1989). TAM has been implemented in various studies and recorded in a huge literature, notably in the context of e-wallet, and it has been well-established throughout the decades due to its resiliency (Singh & Ghatak, 2021;Yaakop et al, 2021;Karim et al, 2020;Ming et al, 2020;Taufan & Yuwono, 2019;Lonare et al, 2018;Seetharaman et al, 2017). As a result, the TAM model is the most popular and dominant theory, and it has been demonstrated to be extremely effective in practical studies including the adaptation to new technologies such as e-wallet.…”

Section: Technology Acceptance Model (Tam)mentioning

confidence: 99%

Factors Influencing E-Wallet Adoption among Adults During Covid-19 Pandemic in Malaysia: Extending The Tam Model

Rahman¹,

Mutalib²,

Sabri³

et al. 2022

IJARBSS

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The e-wallet has emerged as a new alternative payment mechanism in recent years. Malaysia can fulfil its vision of being a cashless country and change the new norm as a cashless society by increasing E-wallet adoption. Previous e-wallet research has concentrated on factors such as perceived risk and variables from the Technology Acceptance Model (TAM) that influence e-wallet usage. However, the impact of government support and perceived risk on individual behaviour was not well studied during the COVID-19 epidemic. As a result, the purpose of this paper is to discuss the issues in the underlying theories relating to technology adoption as well as to investigate the effects of perceived risk, government support, behavioural intention, and perceived usefulness as mediating factors on the intention to use e-wallet among adults in Malaysia during the COVID-19 pandemic. The participants in this study aged 25 to 60 years old from Peninsular Malaysia, Sabah, and Sarawak who planned to engage in e-wallet transactions. The partial least square SEM was used to analyse the data (SmartPLS). The study investigates the causes as well as a number of difficulties that have arisen as a result of the past research findings that have been inconsistent. It also compares the integrated TAM model to other aspects and determines whether TAM is the dominating model in adjusting to new technologies like e-wallets. The outcomes of this study are crucial in establishing which determinants influence e-wallet usage in Malaysia during COVID 19. Furthermore, e-wallet marketers will learn more about consumer behaviour and the challenges of e-wallet adoption among Malaysian youth. The government may also help ewallet companies develop their global e-commerce sales.

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Investigating E-Wallet Adoption in India

Cited by 7 publications

References 0 publications

Persepsi Generasi Z Terhadap Fitur Tiktok Shop Pada Aplikasi Tiktok

Persepsi Generasi Z Terhadap Fitur Tiktok Shop Pada Aplikasi Tiktok

e-Wallet usage intensity and the determining factors during pandemics

Factors Influencing E-Wallet Adoption among Adults During Covid-19 Pandemic in Malaysia: Extending The Tam Model

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