Introduction: toward understanding e‐business transformation

Gale, Jeffrey; Abraham, Dolphy M.

doi:10.1108/09534810510589543

Cited by 15 publications

(7 citation statements)

References 3 publications

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“…According to Zhu et al (2003), the higher the level of internet skills, the better the use of IT infrastructures and the more likely the adoption of e-business processes. In the same vain with IT infrastructure, internet skills have been also found to significantly affect the e-business adoption of companies (Croom, 2005;Gale and Dolphy, 2005;Kuan and Chau, 2001):…”

Section: Technological Contextmentioning

confidence: 99%

Factors affecting e-business adoption in SMEs: an empirical research

Chatzoglou

Chatzoudes

2016

Journal of Enterprise Information Management

111

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Purpose – Nowadays, small and medium enterprises (SMEs) are incrementally using e-business tools in order to compete in an extremely hostile market and gain global access. The importance of e-business adoption for the economic success and survival of SMEs creates a very interesting field of research. The purpose of this paper is to develop and empirically test a conceptual framework that investigates the factors affecting the e-business adoption decision in SMEs. Design/methodology/approach – The examination of the proposed conceptual framework was made with the use of a newly developed structured questionnaire that was distributed to a group of Greek SMEs. The questionnaire was distributed to 600 companies, while 161 usable questionnaires were finally returned. exploratory factor analysis, confirmatory factor analysis, linear regression methods and the structural equation modelling (SEM) technique were used to test the research hypotheses. Findings – The proposed model explains 71 per cent of the variance of e-business adoption, with firm size, firm scope, IT infrastructure and internet skills being the most important e-business adoption drivers (with firm size being the most significant). On the other hand, CEOs knowledge, adoption cost, and competitive pressure do not seem to play an important role in the e-business adoption decision. Research limitations/implications – A limitation stemming from the implemented methodology is the use of self report scales to measure the constructs of the proposed model. Moreover, the present paper lacks a longitudinal approach, since it is cross-sectional and provides a static picture of e-business adoption. Practical implications – The paper makes an effort in order to point out areas that companies should emphasise in order to successfully adopt e-business and, therefore, harvest its potential benefits. Certain practical implications are offered in the final part of the paper. Originality/value – First, the present study places SMEs in the centre of its attention, while the contemporary research mostly examines the implementation of e-business practices in large organisations. Second, the present study proposes a three-dimensional conceptual framework, including technological, organisational and environmental context. Such a multidimensional approach has randomly been explored in the existing literature. Third, the results of the study may be generalised in other developed countries with similar economic realities and yield interesting outcomes for practitioners in these countries.

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Section: Technological Contextmentioning

confidence: 99%

Factors affecting e-business adoption in SMEs: an empirical research

Chatzoglou

Chatzoudes

2016

Journal of Enterprise Information Management

111

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“…In enterprises where ICT has a central focus it is employed to support business goals and objectives, as a reaction to customers and competitive forces (Gale and Abraham, 2005). Poon and Joseph (2001) and Simmons et al (2011) also reported ICT benefits as increased competitiveness and improved performance.…”

Section: Ict Usementioning

confidence: 99%

E-commerce trading activity and the SME sector: an FSB perspective

Pickernell

Jones

Packham

et al. 2013

Journal of Small Business and Enterprise Development

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Purpose – This study aims to examine e-commerce within UK small and medium sized enterprises (SMEs). More specifically, it seeks to explore associations between e-commerce and internal and external antecedents including trading behaviour, owner/manager characteristics, innovation, public sector involvement, business advice and finance sources. Design/methodology/approach – An 8,500+ sample derived from the 2008 UK Federation of Small Businesses survey was utilised. An OLS regression equation was generated where the percentage of sales made using e-commerce constituted the dependent variable. Independent variables were constructed for several sets of factors including innovation, business advice and sources of finance, as well as a range of owner and SME typology variables. Findings – The results suggest that e-commerce is more strongly apparent in SMEs started from scratch and where they were involved in basic or high knowledge services or the tourist trade. SMEs undertaking e-commerce were also associated with innovation in the form of copyright, as well as public procurement with local authorities and the university sector. Specific business advice in the form of capacity, family and suppliers was also associated with e-commerce trading. Research limitations/implications – These results have implications for SMEs and public sector stakeholders. SMEs must recognise the importance of several potential antecedents such as intellectual property rights, specific business advice and finance to encourage e-commerce. Moreover, it was apparent that certain SME characteristics, namely locality and trading behaviour, were associated with effective e-commerce. Originality/value – This study will be of value to academia, SMEs and key public sector stakeholders in the formulation of policy for ICT development.

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“…Despite technological enhancements over the years, challenges organizations facing remained almost identical. Similar questions on how organizations should analyze transformational impact of ebusiness applications (Fahey et al 2001), as well as to what extent e-business applications affected the organisations (Gale and Abraham, 2005), and how to assess such transformation (Abraham and Junglas, 2011). In the operations management (OM) literature researchers such as Rosenzweig, (2011), Taylor and Taylor (2009) have emphasized the lack of organisational context as well as multidisciplinary research, with a particular emphasis on "information technology" and "organisational theory" , Banker et al, 2006Heim and Peng, 2010).…”

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confidence: 99%

Investigating Organizational Transformation in Automotive Supply Chains: A Case Study on B2B and Extranet

Bak

2016

Strategic Change

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Investigating organizational transformation in supply chains: A case study on B2B and Extranet impact Organizations introduce e-business applications as a tool for seamless, streamlined and integrated supply chain operations. However, the findings underline that managers not only must recognize differences between individual e-business applications but also their impact upon their supply chains in order to avoid pushing one-size transformation efforts throughout their supply chains. This paper examines the impact of B2B and Extranet on one automotive supply chain and investigates its transformation context. A case study including a participant observation in an automotive supply chain has been used. The impact of B2B and Extranet has been evaluated based on eight dimensions of transformation. Consistent with the organizational transformation literature, the empirical results of transformation indicated that organizational transformation elements content, infrastructure, strategic intent are integral to transformation process in supply chains in terms of B2B and Extranet. However, same supply chain members may experience different patterns of impact based on each ebusiness application. The differences in this case study were observed in following organizational transformation dimensions; competencies, resources, challenges and strategic response. The present work is exploratory in nature. Further research is needed to validate and substantiate the findings in other supply chains.

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Introduction: toward understanding e‐business transformation

Cited by 15 publications

References 3 publications

Factors affecting e-business adoption in SMEs: an empirical research

Factors affecting e-business adoption in SMEs: an empirical research

E-commerce trading activity and the SME sector: an FSB perspective

Investigating Organizational Transformation in Automotive Supply Chains: A Case Study on B2B and Extranet

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