2021
DOI: 10.1177/14673584211052100
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Introduction to Gender and sexuality in tourism and hospitality

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Cited by 6 publications
(2 citation statements)
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“…Women are usually assigned jobs that require fewer skills, are considered less impactful from an economic point of view and, consequently, are paid less (Guimarães & Silva, 2016). Thus, they are more often assigned functions that are in line with their social roles and that function as an extension of their domestic tasks, so that it is easier to find women in room service or cleaning (Lucena et al, 2021). The research also shows that there is a perception that roles involving interaction and welcoming the client, such as the receptionist role, are performed more efficiently by women than by men, reinforcing their ability as caregivers (Mathies & Burford, 2011;Basnyat et al, 2021).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Women are usually assigned jobs that require fewer skills, are considered less impactful from an economic point of view and, consequently, are paid less (Guimarães & Silva, 2016). Thus, they are more often assigned functions that are in line with their social roles and that function as an extension of their domestic tasks, so that it is easier to find women in room service or cleaning (Lucena et al, 2021). The research also shows that there is a perception that roles involving interaction and welcoming the client, such as the receptionist role, are performed more efficiently by women than by men, reinforcing their ability as caregivers (Mathies & Burford, 2011;Basnyat et al, 2021).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Within the social gender norms, Cotilla and Campos-Soria (2021) demonstrates that the glass ceiling metaphor in tourism is a significant indicator. Moreover, in the tourism industry, where service providers have close contact with customers, it is believed that abuses are growing more prevalent and that women are often allocated more feminine positions and are subjected to sexually (Lucena, Vorobjovas-Pinta, & Cai, 2021).…”
Section: Theoretical Frameworkmentioning
confidence: 99%