Introducing service robotics in inpatient geriatric care—a qualitative systematic review from a human resources perspective

Abstract

This article in the journal Gruppe. Interaktion. Organisation. (GIO) presents a qualitative systematic review of nursing home staff perspectives on the usage of robotic devices in geriatric nursing. Robotic devices have been introduced to the field of inpatient geriatric care only recently. Although the elderly are seen as the primary users of many robotic devices in geriatric care, staff members are the driving force in the implementation and application of these devices. Hence, the Human Resources department has an important role to play in the introduction of service robotics in inpatient geriatric care. In the context of the present study, 22 empirical studies could be identified which were analysed based on the HR framework of Beer et al. (1984). Results hint at differences in staff perception of social robots and robots that support physical activities. Based on the discussion of the findings, five practical recommendations for the introduction of service robotics in inpatient geriatric care are made. Keywords Service robotic • Geriatric care • Human resources management • Review Einführung von Servicerobotik in Einrichtungen der stationären Altenpflege-ein qualitativ-systematisches Review aus der Personalmanagement-Perspektive Zusammenfassung Dieser Artikel in der Zeitschrift Gruppe. Interation. Organisation. (GIO) stellt ein qualitativ-systematisches Review vor zur Perspektive des Pflegepersonals auf den Einsatz von Robotern in der Altenpflege. Roboter wurden erst kürzlich in den Bereich der stationären Altenpflege eingeführt. Obwohl die älteren Menschen als Hauptanwender vieler Roboter in der Altenpflege gelten, sind die Beschäftigten die treibende Kraft bei der Implementierung und Anwendung dieser Geräte. Damit kommt der Personalabteilung eine wichtige Rolle bei der Einführung der Servicerobotik in der stationären Altenpflege zu. Im Rahmen der vorliegenden Studie konnten 22 empirische Studien identifiziert werden, die auf der Grundlage des HR-Rahmens von Beer et al. (1984) analysiert wurden. Die Ergebnisse deuten auf Unterschiede in der Wahrnehmung der Beschäftigten zwischen sozialen Robotern und Robotern hin, die körperliche Aktivitäten unterstützen. Aus der Diskussion der Ergebnisse werden fünf praktische Empfehlungen für die Einführung der Servicerobotik in der stationären Altenpflege abgeleitet.

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