Introducing knowledge redundancy practice in software development: Experiences with job rotation in support work

Fægri, Tor Erlend; Dybå, Tore; Dingsøyr, Torgeir

doi:10.1016/j.infsof.2010.06.002

Cited by 58 publications

(34 citation statements)

References 70 publications

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“…Job rotation also improves employee's problemsolving abilities and shared understanding of the job, enhances team efficiency and enables the employees to avail promotion opportunities after successful completion of job rotation programs [22] (Faegri et al, 2010). …”

Section: Career Developmentmentioning

confidence: 99%

Job Rotation Practices in Accounting Firm: Its Effect on Employee Performance and Job Satisfaction Level

Bautista¹,

Perez²,

Balute³

et al. 2017

IJCA

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Most manufacturing organizations, unlike other types of business activities, are normally utilizing a total labor for bookkeeping capacities. Essential capacities among others incorporate monetary, general, cost, speculation, settled resources, treasury, payables, receivables, finance and tax assessment and administrative prerequisites. Staying and working in just a single capacity of representing a drawn out stretch of time now and then makes worker get exhausted and wasteful. To stay away from this, there are very quantities of preparing advancement programs which are accessible to be received by an association to build representatives' abilities, gifts, and information. These preparation strategies are intended to inspire, illuminate, refresh, familiarize and instruct workers on what to do along these lines guaranteeing productivity in the bookkeeping operation of an association. Among the different strategies accessible to the administration of an association is the example that makes it conceivable to move representatives from one capacity to the next every now and then, to gain information and abilities of what is reachable in different ranges of their work. This sort of preparing is alluded to occupation revolution.It gives the worker the chance to create abilities in an assortment of evolving occupations.

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Section: Career Developmentmentioning

confidence: 99%

Job Rotation Practices in Accounting Firm: Its Effect on Employee Performance and Job Satisfaction Level

Bautista¹,

Perez²,

Balute³

et al. 2017

IJCA

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show abstract

“…En segundo lugar se detectaron un número considerable de metodologías e iniciativas para la extracción y formalización del conocimiento tácito en las organizaciones de software y en particular en las pymes, entre las más destacadas están: Aurum, Daneshgar y Ward (Aurum, Daneshgar, & Ward, 2008), Faegri, Dyba y Dingsoyr (Faegri, Dybå, & Dingsøyr, 2010), Pek, Land, Aurum y Handzic (Pek & Land, 2001), Basili y su planteamiento de las organizaciones como fábricas de experiencia (Experience Factories Organizations as, EFO, por sus siglas en inglés), (VICTOR R. BASILI, 1993).…”

Section: Antecedentesunclassified

Extracción del Conocimiento tácito como base para el establecimiento de mejora de procesos de software en las Organizaciones de desarrollo de Software

Mejía

Uribe

2015

RISTI

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Resumen: En orden a implementar mejoras de procesos, las organizaciones de desarrollo de productos y servicios de software deben realizar una correcta gestión del conocimiento tácito. Muchas organizaciones y específicamente las pymes, enfrentan una serie de problemas relacionados con carencias en la gestión de este conocimiento tales como: la falta de un proceso bien definido, formalizado o la ausencia de un proceso como tal. Surge la necesidad de realizar la extracción del conocimiento tácito en las pymes con la finalidad de formalizarlo, que se vea estandarizado en procesos organizacionales y en base a éste, proponer posibles mejoras de procesos o la adopción de un estándar o modelo de calidad. Este artículo presenta una herramienta web con el objetivo de dar soporte a la extracción del conocimiento tácito organizacional para soportar la mejora de procesos y un caso de estudio que demuestra la viabilidad de la herramienta propuesta.Palabras clave: Conocimiento Tácito, Mejora de Procesos de Software, Pymes, Extracción del Conocimiento Tácito, Herramienta de software. Tacit knowledge Extraction to establish software process improvement in software development organizationsAbstract: In order to implement process improvements, software product development and software services organizations must make a correct management of tacit knowledge. Many organizations and specifically SMEs face a number of problems related to deficiencies in the management of this knowledge such as: lack of a welldefined, formalized or absence of such a development process. The need arises to perform the extraction of tacit knowledge in SMEs in order to formalize, display standardized organizational processes and based on it, to propose proceses improvements or adoption of a quality standard or model. This paper presents a web tool with the aim of supporting the extraction of organizational tacit knowledge to support proceses improvement and a case study that demonstrates the feasibility of the proposed tool.

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“…In this context, the primary research technique is participant observation [6], which involves direct observation, participation in the life of the observed group, and collective discussions through an intensive involvement with people in their natural environment, usually over an extended period of time. It is a three-stage process in which the researcher first, gains access to a particular community.…”

Section: Introductionmentioning

confidence: 99%

“…The goal is to find an effective problem-solving sequence [6]. The fieldwork approach shapes the design of all ethnographic work.…”

Section: Introductionmentioning

confidence: 99%

“…During the analysis, it is possible to examine hypothesis and perceptions to construct or refine a conceptual framework about the studied group or culture [7]. The decision of leaving the field should be based on more than one reason [6]. The best reason is the belief that enough data has been gathered to say something significant about it, but sometimes the proximity of a deadline is the determining reason.…”

Section: Introductionmentioning

confidence: 99%

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Challenges of applying ethnography to study software practices

Passos¹,

Cruzes

Dybå

et al. 2012

Proceedings of the ACM-IEEE International Symposium on Empirical Software Engineering and Measurement

Self Cite

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Ethnography is about the adoption of a cultural lens to observe and interpret events, actions, and behaviors, ensuring that they are placed in a relevant and meaningful context. Using this approach, it is possible to capture and analyze software development practices. Our aims are to illustrate the use of an ethnographic approach in a case study of agile software development adoption, to discuss the methodological challenges involved, and to provide support to others who conduct ethnographic studies of software practice. An ethnographic case study was conducted, employing participant observation, interviews, and document analysis. Difficulties and decisions were recorded and compared with those encountered in the literature. Finally, key challenges and guidelines to tackle them were discussed and documented. We identified five key challenges of applying ethnography to the study of software practices: (a) working in collaboration with and having something to offer to the participating company; (b) the insider/outsider dynamic of participant observation; (c) the balance between participant listening and participant observation; (d) the researcher's relationship with the participants; and (e) the rigor in qualitative work that involves the dilemma of the contextualization to be sufficiently broad and detailed. This study shows that ethnographic methods are indispensible when trying to understand software practice, and that the fundamental challenge for the researcher is to balance the role of participant observer with rigorous fieldwork.

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Introducing knowledge redundancy practice in software development: Experiences with job rotation in support work

Cited by 58 publications

References 70 publications

Job Rotation Practices in Accounting Firm: Its Effect on Employee Performance and Job Satisfaction Level

Job Rotation Practices in Accounting Firm: Its Effect on Employee Performance and Job Satisfaction Level

Extracción del Conocimiento tácito como base para el establecimiento de mejora de procesos de software en las Organizaciones de desarrollo de Software

Challenges of applying ethnography to study software practices

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