Internship-related learning outcomes and their influential factors

Abstract

Purpose The purpose of this paper is to explore the experiences of Tourism and Hospitality interns in Vietnam to identify dimensions of internship-related learning outcomes and factors influencing these learning outcomes. Design/methodology/approach In total, 12 in-depth interviews were conducted with 12 interns to identify the dimensions of internship-related learning outcomes. Following the interview, an online survey, which was designed based on the results of content analysis of the interviews, was used to collect data from 319 interns from ten Vietnamese universities. Exploratory factor analysis, descriptive statistical analysis, independent samples t-tests, and one-way ANOVA tests were used to find answers to the research issues. Findings Qualitative and quantitative analysis showed that from the students’ perspective, internships helped them consolidate the existing knowledge and skills, further develop relevant professional skills, shape their career paths, and change their learning attitudes and behaviors. The analysis also indicated that student engagement and the extent to which they are involved in tasks during the internships could influence the learning outcomes they gained from the internships. Research limitations/implications This study completely relied on students’ perceptions and ratings. Practical implications The study findings indicate that universities need to pay greater attention to student engagement. By encouraging collaboration between interns and their mentors and organizing activities for interns to utilize their knowledge, universities will improve students’ learning experience during the internship. Originality/value This mixed-method study expands our understanding about internship-related learning outcomes and influential factors using the perspectives of interns in a developing country. It has important implications for higher education institutions and students to improve the effectiveness of internships.

Assessment of the On-the-Job Training Program of Business Administration Students of Kalinga State University

“…Recent researches claim that after completing the OJT program, students acquired new knowledge and skills in research writing (Hynie et al, 2011); developed professional skills (Nghia & My Duyen, 2018;Stansbie et al, 2016;& Cooper et al, 2012), communication skills, (Jackson, 2013;Lim & Mustafa, 2013), thinking skills (Joseph et al, 2015); and manifested change of attitude towards job (Bernardo et al, 2014). Also, some claim that OJT provided students the opportunity to solve problems in the workplace (Du-Babcock, 2016; Karunaratne & Perera, 2015).…”

A Bibliometric Analysis of the Relationship Internship – Skills – Employability

“…Narayanan, Olk and Fukami (2010) identify the different roles of the three main actors involved in the internship programmes -students, universities and companies and reveal the importance of the behaviour of each actor involved in the process and the actual importance of a proper management of the internship programme in explaining students' satisfaction. Nghia and Duyen (2018) analyse the learning outcomes of internships and the factors which lead to these results. The aim of their paper is to explore the experiences of trainees in the field of tourism and hospitality in Vietnam in order to identify the dimensions of the learning outcomes of the internship programmes and the factors that influence these learning outcomes.…”

Internships, Skills and Employability: Mapping the Field through a Bibliometric Analysis

“…(Holmes & Miller, 2000, p.655). In a recent study, Nghia & Duyen (2018) analyse the internship-related learning outcomes and their influential factors. From students' perspective, internships helped them consolidate the existing knowledge and skills, further develop relevant professional skills, shape their career paths, and change their learning attitudes and behaviours.…”