Internet of things technologies in smart cities

Dlodlo, Nomusa; Gcaba, Oscar; Smith, Andrew

doi:10.1109/istafrica.2016.7530575

Cited by 45 publications

(16 citation statements)

References 3 publications

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“…This theme is noted in tourism research as tourism marketing tools [106]. The third theme includes Internet of Things (IoT), cloud computing, and big data [107][108][109][110][111][112][113]. Sensor technology that constitutes IoT will play a critical role in collecting real time data for big data analytics [30].…”

Section: Smart Tourism From the Technology Perspectivementioning

confidence: 99%

The Role of Mobile Technology in Tourism: Patents, Articles, News, and Mobile Tour App Reviews

Kim

2017

Sustainability

106

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Abstract:The purpose of this research is to identify the status and role of mobile technology in achieving sustainable and smart tourism, and to suggest future research and strategy directions for academia and managers in practice. This research utilized multiple sources, such as patents, academic articles, and news, and selected methodologies optimized for the purpose of each study. Study 1 used Netminer, a social network analysis program, to analyze the relationships between patent's International Patent Classification (IPC) codes. Study 2 used the T-LAB program for content analysis to analyze the texts of patents, journal articles, and news. Study 3 used the Leximancer program, which utilizes relative frequency to analyze mobile app consumer reviews. In study 1, we identified various forms of data related technologies and mobile technologies for smart city systems and maps. In study 2, we found the environment, sustainability, business, and market themes to be related to mobile technology. In study 3, we explored consumers' attitudes and preferences for mobile travel app using their reviews. Advances in mobile technology are expected to create innovative experiences for consumers, foster a sustainable competitive advantage for tourism destinations and tourism-related suppliers, and create sustainable competencies for smart tourism.

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Section: Smart Tourism From the Technology Perspectivementioning

confidence: 99%

The Role of Mobile Technology in Tourism: Patents, Articles, News, and Mobile Tour App Reviews

Kim

2017

Sustainability

106

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“…As primeiras definições de cidade inteligente foram centradas no papel das infraestruturas de comunicação (Caragliu et. al., 2011), e desta forma existe uma tendência à associação da perspectiva tecnológica ao conceito (Dlodlo et. al., 2016;Gretzel et.…”

Section: A Governança Nos Destinos Turísticos Inteligentesunclassified

A governança do turismo em um município do nordeste brasileiro: uma análise em base ao conceito de destinos turísticos inteligentes

Soares¹,

Semião²,

Marques³

et al. 2017

Congresos - Seminario Destinos Turisticos Inteligentes 2017 - Libro De Actas

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“…The Internet of Thingsan ever-growing network of connected devices which communicate with a central server as well as with each other is becoming more than just connectivity. According to Moreau (as cited in Dlodlo et al, 2016), IoT is considered a major research and innovation stream leading to numerous opportunities for new services by interconnecting physical and virtual worlds with huge amounts of electronic devices distributed in houses, vehicles, streets, buildings and many other public environments. The statistic shows the installed base of the Internet of Things (IoT) by category between 2016 and 2020.…”

Section: Introductionmentioning

confidence: 99%

Internet of Things (Iot) in Tourism and Hospitality: Opportunities and Challenges

Car¹,

Stifanich²,

Šimunić³

2019

Tourism in Southern and Eastern Europe

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Purpose -An increasing number of tourist destinations and hotels are using new technology and solutions to promote their products and services. IoT represents a great opportunity for tourism and hospitality to increase customer satisfaction while simultaneously reducing operational costs. The purpose of this paper is to define what IoT actually is and to find out how it can be of benefit to people in tourism and hospitality. The aims of this paper are to provide an insight into IoT and explore how IoT solutions provide opportunities for tourism and hospitality to better serve customers, increase the efficiency of operations and provide differentiated services. Methodology -Based on an extensive literature review, this study explores the development of IoT and its application in tourism and hospitality. This paper attempts to show the core components of IoT through a case-study analysis of well-established IoT technology. It offers a viewpoint on the current state of development and the future developments that are expected. Findings -The research finds that technology (such as IoT, for example) will continue to impact guest service and customer relationship management in tourism and hospitality. The findings of this study suggest that the adoption of IoT technologies widely redesigns and improves the performance of all the main business processes in hospitality and can also be very useful in the tourism sector. Furthermore, the findings give new insight into the role of IoT, especially with regard to guest satisfaction enhancement and cost reduction. Contribution -The paper provides an overview of IoT functionalities as well as insight into IoT application examples in a tourism and hospitality context. Moreover, the paper examines the practical implications about the role and use of IoT in tourism and hospitality and puts forward future guidelines for hotel (destination) managers, which should enable them to keep up with global tourism trends and put them on an equal footing with other participants in the online tourism and travel market. This paper contributes to the understanding of IoT and highlights the importance of new technology and solutions in tourism and hospitality that bring numerous benefits, starting with cost reduction, improved functionality, greater productivity and increased guest satisfaction. Also, this study provides meaningful new dimensions of important IoT-based features and services and can serve as a basis for further research in this area.

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Internet of things technologies in smart cities

Cited by 45 publications

References 3 publications

The Role of Mobile Technology in Tourism: Patents, Articles, News, and Mobile Tour App Reviews

The Role of Mobile Technology in Tourism: Patents, Articles, News, and Mobile Tour App Reviews

A governança do turismo em um município do nordeste brasileiro: uma análise em base ao conceito de destinos turísticos inteligentes

Internet of Things (Iot) in Tourism and Hospitality: Opportunities and Challenges

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