Internet governance by social media platforms

DeNardis, Laura; Hackl, Andrea

doi:10.1016/j.telpol.2015.04.003

Cited by 127 publications

(72 citation statements)

References 16 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…These transactions may involve that consumers watch advertisements, making the advertisers actually pay for the service but the consumers also pay a price indirectly by their time and attention (Fleischer, 2017;Newman, 2018). It has also become accepted that consumers indirectly pay by offering details on their demographics, behavior, preferences, i.e., their personal data as a way of payment (DeNardis & Hackl, 2015;Jerome, 2013;Malgieri & Custers, 2018). Despite the fact that consumers offer businesses more or less access to their personal data, it has also been shown that the collection of personal data can give an increased value and improved experience of the service to the consumer (Gabisch & Milne, 2014).…”

Section: Valuementioning

confidence: 99%

“…However, as the initial data by the individual is so fragmented and not used in context, it probably would be very hard to monetize it in another way (Jerome, 2013) and the app can also provide many different services which can be of value for the consumer. In order to generate large values data has to be put into context (DeNardis & Hackl, 2015).…”

Section: C2[c] Business Relationship (No Examples)mentioning

confidence: 99%

See 1 more Smart Citation

Mind Your Own Business : Understanding and characterizing valuecreated by consumers in a digital economy

Mileros

2020

Linköping Studies in Science and Technology. Licentiate Thesis

View full text Add to dashboard Cite

In the context of what is commonly referred to as consumer-centric digital economy, personal data has become the new currency which is utilized by consumers to be granted access to seemingly "free apps" within so-called digital zero-price markets. Simultaneously, there are consumers, known as "content creators", who can generate million-dollar revenues annually. The current understanding of how consumers create and capture value within this new digital economy is scarce and more research is needed to systematically build a basis for creating an understanding of value creation and capture in the consumer-centric digital economy, based on a consumer perspective. The purpose of this dissertation is consequently to explore how consumers create and capture value within a consumer-centric digital economy. The explorative study also serves to obtain an initial overview of the phenomenon and the widely dispersed literature which spans different research fields. The collected data constitute more than 500 articles in combination with empirical data collected from websites. Based on the current literature, central concepts related to consumer-centric digital economy are explained. These include for instance Web 2.0, user-generated content and the consumerto-business relationship. The different concepts are discussed in relation to each other and a trend analysis shows that these concepts are on the rise and have become increasingly popular. The results show that consumers within the digital economy may take different roles, and some create value as business-oriented consumers (i.e., consumers who have a commercial interest). For instance, they make a business out of their participation in the digital economy. Examples are YouTubers, bloggers or creators in virtual worlds such as Second Life. Another, probably larger category is characterized as traditional consumers, for instance they participate in the digital economy through their use of seemingly "free" apps but do not reap any direct monetary benefits. By sharing their personal data, they take part in value creation in a more passive way. The findings also indicate that the level of control, e.g. determined by whether or not value is created within the digital platform, may characterize the prerequisites for value capture. Based on this, a taxonomy for value creation and value capture by consumers in the digital economy is developed. The study also identifies different business model types for business-oriented consumers.

show abstract

Section: Valuementioning

confidence: 99%

Section: C2[c] Business Relationship (No Examples)mentioning

confidence: 99%

Mind Your Own Business : Understanding and characterizing valuecreated by consumers in a digital economy

Mileros

2020

Linköping Studies in Science and Technology. Licentiate Thesis

View full text Add to dashboard Cite

show abstract

“…Social media platforms are “the sites and services that host, organize, and circulate users’ shared content or social exchanges for them; without having produced or commissioned [the majority of] that content” (Gillespie, , p. 254). These Internet platforms, often referred to as Online Service Providers, have flourished in the last decade as social life online has become increasingly concentrated in the social media sphere (DeNardis & Hackl, ; Taddeo & Floridi, ; Wentrup & Ström, ).…”

Section: Why Do We Need An Internet Ombudsperson? the Public Sphere Omentioning

confidence: 99%

Taming the Internet Trolls With an Internet Ombudsperson: Ethical Social Media Regulation

Daskal¹,

Wentrup²,

Shefet³

2019

Policy & Internet

View full text Add to dashboard Cite

Social media platforms have a powerful role as one of the main gatekeepers of the online sphere, alongside search engines and Internet service providers. Yet, given the variety of regulatory mechanisms, technological tools, and nonlegal ethical guidelines employed in regulating content on social media platforms, we argue that there is a need today for a consistent unified formal online content regulation structure. To address this issue, a number of European countries have suggested an old‐new policy instrument—the Internet ombudsperson. This article, therefore, develops the concept, firstly by framing it as part of the evolution of the institution of the media ombudsperson. We then describe the theoretical and conceptual framework of Internet ombudsperson and propose future implementations including a traditional national (mainly offline) model as well as an international blockchain model. We conclude by discussing the merits and drawbacks of our proposal as well as its possible theoretical implications.

show abstract

“…Buni and Chemal, 2016;Dewey, 2016;Rosen, 2013). This growing body of work is too large to adequately represent here; it suffices to note that this burgeoning field promises to greatly improve our understanding of governance, particularly as it pivots to more comprehensively examine the role of infrastructure and of private actors in internet governance (DeNardis, 2013;DeNardis and Hackl, 2015;Hofmann et al, 2016;Musiani et al, 2016).…”

Section: Qualitative Analyses Of Governancementioning

confidence: 99%

Evaluating the legitimacy of platform governance

Suzor¹,

Geelen²,

West³

2017

Preprint

View full text Add to dashboard Cite

This paper provides an overview of the key values that we argue should underpin an index of the legitimacy of the governance of online intermediaries. The aim is ultimately to allow scholars to rank the policies and practices of intermediaries against core human rights values and principles of legitimate governance in a way that enables comparison across different intermediaries and over time. This work builds on the efforts of a broad range of researchers already working to systematically investigate the governance of social media platforms and telecommunications intermediaries. In this paper, we present our review and analysis of the work that has been carried out to date, using the digital constitutionalism literature to identify opportunities for further research and collaboration.The theme of this special issue is the deeply contested political question of how human rights should be protected in a digital environment. 'Digital constitutionalism' encompasses "a constellation of initiatives that have sought to articulate a set of political rights, governance norms, and limitations on the exercise of power on the Internet" (Gill et al., 2015: 2). One of the key challenges of the digital constitutionalism project is to articulate appropriate limits on the private exercise of power by online intermediaries, how those limits may be imposed, and by whom. This is a complex problem, and requires a new understanding of constitutionalism in an era where regulation is not only, or even not primarily, done by the state (Black, 2001). We take a broad view of 'governance' that encompasses all 'organized efforts to manage the course of events in a social system ' (Burris et al., 2008: 3). This broad definition focuses attention particularly on the policies and practices of online intermediaries as key actors in the governance of online behaviour.Intermediaries play a critical role in governing the internet by developing and managing its infrastructure. By 'intermediaries', we mean the broad range of entities that "bring together or facilitate transactions between third parties on the Internet" (OECD, 2010: 9). Intermediaries of all types ---the owners of physical pipes, the providers of core routing services, the search engines that make content visible, the content hosts, and the social media platforms ---all shape how people communicate in important but different ways. They are the focal points of control, where pressure can be most effectively deployed to influence user behavior (Goldsmith and Wu, 2006), and the decisions that they make have a real impact on public culture and the social and political lives of their users (DeNardis, 2014). In order to progress the political project of digital constitutionalism, more needs to be known about how intermediaries govern their networks and how their decisions impact the basic rights of individuals in different contexts. In this paper, we present an outline of the values we suggest ought to be measured, a guide to the work that has already been completed, and a sketch for futu...

show abstract

Internet governance by social media platforms

Cited by 127 publications

References 16 publications

Mind Your Own Business : Understanding and characterizing valuecreated by consumers in a digital economy

Mind Your Own Business : Understanding and characterizing valuecreated by consumers in a digital economy

Taming the Internet Trolls With an Internet Ombudsperson: Ethical Social Media Regulation

Evaluating the legitimacy of platform governance

Contact Info

Product

Resources

About