“…The results indicated that there had 5 been a large increase in Internet usage in various supply chain applications, such as purchasing/procurement and transportation. García-Dastugue and Lambert (2003) identified seven Internet-enabled coordination mechanisms to improve business practices in supply chains. However, Pant et al (2003) highlighted the internal and external challenges to implementing a highly integrated e-supply chain system.…”
This paper reports the results of a survey on the critical success factors (CSFs) of Web-based supply chain management systems (WSCMS). An empirical study was conducted and an exploratory factor analysis of the survey data revealed five major dimensions of the CSFs for WSCMS implementation, namely (1) communication, (2) top management commitment, (3) data security, (4) training and education, and (5) hardware and software reliability. The findings of the results provide insights for companies using or planning to use WSCMS.
“…The results indicated that there had 5 been a large increase in Internet usage in various supply chain applications, such as purchasing/procurement and transportation. García-Dastugue and Lambert (2003) identified seven Internet-enabled coordination mechanisms to improve business practices in supply chains. However, Pant et al (2003) highlighted the internal and external challenges to implementing a highly integrated e-supply chain system.…”
This paper reports the results of a survey on the critical success factors (CSFs) of Web-based supply chain management systems (WSCMS). An empirical study was conducted and an exploratory factor analysis of the survey data revealed five major dimensions of the CSFs for WSCMS implementation, namely (1) communication, (2) top management commitment, (3) data security, (4) training and education, and (5) hardware and software reliability. The findings of the results provide insights for companies using or planning to use WSCMS.
“…Increasing coordination in the relationship enables both parties to improve their performance through a long-lasting high-quality relationship. Garcic-Dastugue and Lambert 40 show that a lack of coordination yields an inefficient supply chain, including a stock buffer zone, underused capacity, outdated products, and decreased sales. Soliman and Janz 41 show that with the advent of the Internet, trust remains a significant variable influencing the adoption and use of interorganizational systems.…”
Section: H3 the Satisfaction That The Retailer Feels In The Electronmentioning
The increased electronic cooperative relationships of retailers and their opinions regarding focal firms are important factors in enhancing the value-added relationships between supplier and retailer. The principal purpose of this study is to organize and analyze the major factors affecting the electronic cooperative relationships between supplier and retailer. After reviewing the relevant literature, we integrate three constructs to identify factors affecting retailer willingness and apply an electronic exchange platform to increase cooperative relationships with their product suppliers. This study presents nine hypotheses based on data collected through a questionnaire survey of retailers in the Taiwanese automobile industry. This study uses a structural equation model to test the hypotheses using data from the respondents. Results show that relationship commitment is directly and positively related to increased electronic cooperative relationships, and increased electronic cooperative relationships are indirectly and positively related to trust, satisfaction, perceived service characteristics, coordination, and perceived adaptation.
“…In principle, increased levels of information exchange can lead to greater integration with suppliers (Garcia-Dastugue & Lambert, 2003). McIvor & Humphreys (2004) report that web-based buying systems reduce the cost of integrating suppliers.…”
Many buying firms have adopted e-procurement systems, yet the impact of these applications is still being assessed by both academics and practitioners alike. This article examines the use of e-procurement within four multinational firms, to establish the impact of these mechanisms on their approach to the supply market, using thematic parameters derived from the literature. The results indicate that the firms established a clear supply market strategy based on a segmentation model: e-procurement tools were used as tactical means to implement and extend that strategy towards the supply base. In addition, it was observed that tactics within defined segments are developing, as buying firms use eprocurement tools both to reduce supplier numbers and to leverage their volumes in price-competitive markets. Some propositions are offered on the key themes, summarising the findings in the paper and providing further indications for research.
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