The SAGE Handbook of Online Research Methods 2008
DOI: 10.4135/9780857020055.n15
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Internet-based Interviewing

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Cited by 105 publications
(89 citation statements)
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“…There are many situations in which using online methods increases access to members of hard-to-reach populations. Online methods are particularly useful when researchers want to recruit from various regions (O’Connor et al, 2008; Schneider, Kerwin, Frechtling, & Vivari, 2002) or eliminate participants’ travel burden (Campbell et al, 2001; Kenny, 2005). Although technology is becoming increasingly integrated into U.S. society, older adults and those with lower household income levels are less likely than other groups to have access to or be comfortable using technology (Pew Research Center’s Internet and American Life Project, 2012).…”
Section: Designing An Online Qualitative Studymentioning
confidence: 99%
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“…There are many situations in which using online methods increases access to members of hard-to-reach populations. Online methods are particularly useful when researchers want to recruit from various regions (O’Connor et al, 2008; Schneider, Kerwin, Frechtling, & Vivari, 2002) or eliminate participants’ travel burden (Campbell et al, 2001; Kenny, 2005). Although technology is becoming increasingly integrated into U.S. society, older adults and those with lower household income levels are less likely than other groups to have access to or be comfortable using technology (Pew Research Center’s Internet and American Life Project, 2012).…”
Section: Designing An Online Qualitative Studymentioning
confidence: 99%
“…Posting profiles of research team members and allowing time at the beginning of an online data collection session for introductions and informal communication can begin creating rapport between researchers and participants (Henrietta & Clare, 2003; O’Connor et al, 2008). Because the use of technology reduces researchers’ and participants’ access to visual cues, it is often difficult to know how someone is feeling.…”
Section: Designing An Online Qualitative Studymentioning
confidence: 99%
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“…Video was chosen given that it afforded a closer face-to-face experience, which is considered more effective at developing a rapport and trust between the interviewer and interviewee than other types of online interviews [19].…”
Section: Methodsmentioning
confidence: 99%
“…Even when emails are one-to-one, the ways questions and responses are balanced and flow, is something for study in its own right, just as etiquettes of sitting down with respondents, table placement, and other contextual room cues, apply in a face-to-face interview (Kivits, 2005;O'Connor, Madge, Shaw and Wellens, 2008).…”
Section: 3mentioning
confidence: 99%