Internet anxiety: An empirical study of the effects of personality, beliefs, and social support

Thatcher, Jason Bennett; Loughry, Misty L.; Lim, Jaejoo; McKnight, D. Harrison

doi:10.1016/j.im.2006.11.007

Cited by 155 publications

(99 citation statements)

References 34 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…We acknowledge that people accept vulnerability toward distinct, specific agents and assign trust to different referents, whether people, objects, or processes [94]. For example, even though they are not moral agents, technological elements participate in regular social relationships and can be objects of trust [22].…”

Section: Trust Transfermentioning

confidence: 99%

“…A lack of clarity about security, identity and authentication, confidentiality, and jurisdiction may cause users to perceive the Internet as more effective for gathering information than for completing transactions [72,94]. A reliable network also is necessary to guarantee reliable, trustworthy e-service performance [58].…”

Section: Trust In the Internetmentioning

confidence: 99%

“…For example, Internet anxiety tends to diminish when peers provide instructions or demonstrate the workings of particular Internet applications or interesting content [94]. Following social information processing theory, we posit that positive information from related others about the public e-service acts as a representative indicator of the underlying technologies [35].…”

Section: Recommendations From Public Administrations and Interpersonamentioning

confidence: 99%

See 2 more Smart Citations

Trust transfer in the continued usage of public e-services

Belanche

Casaló

Flavián

et al. 2014

Information & Management

161

124

View full text Add to dashboard Cite

Section: Trust Transfermentioning

confidence: 99%

Section: Trust In the Internetmentioning

confidence: 99%

Section: Recommendations From Public Administrations and Interpersonamentioning

confidence: 99%

See 1 more Smart Citation

Trust transfer in the continued usage of public e-services

Belanche

Casaló

Flavián

et al. 2014

Information & Management

161

124

View full text Add to dashboard Cite

“…Online consumers experience anxieties associated with the use of computerized technology and from the openness of the internet as a communication and transaction medium (Thatcher, Loughry, Lim, & McKnight, 2007;Yao & Liao, 2011). It has been argued that the internet generates additional anxieties in exchange relationships related to perceived risks of "surfing the web" (Chi, Yeh, & Hung 2012).…”

Section: Introductionmentioning

confidence: 99%

Opting Out: The Effects of Consumer Information Sharing Concern on Perceived Value in E-Banking Service Relationships

Johnson¹

2014

IJMS

View full text Add to dashboard Cite

This article examines consumer support for the opt-out principle, which is the view that sellers should be allowed to contact prospective customers with offers as long as these customers are provided the opportunity of opting-out of further contact. Consumers with low or no support for opt-out take the opinion that a firm must first have their permission before contacting them. Using survey data, this article examines the moderating effects of consumer opt-out belief on the impact of three consumer anxiety related online banking evaluations. The results show that when consumers have a high opt-out belief, the effect of firm commitment to privacy on perceived value is reduced, the effect of trust in technology on perceived value is increased and the negative effect of information ambiguity of perceived value is attenuated. The findings on the moderating effect of consumer opt-out belief are consistent with the predictions of research on idiocentric/allocentric personality traits. Research and managerial implications are discussed.

show abstract

“…Internet anxiety and e-learning anxiety appears similar to computer anxiety but is considered a different concept [19]. Presno [20] revealed four factors of Internet anxiety: Internet terminology anxiety, net search anxiety, Internet time delay anxiety, and general fear of Internet failure.…”

mentioning

confidence: 99%

Development and Validation of the Online Cooperative Learning Anxiety Scale

Yoshida¹,

Tani²,

Uchida³

et al. 2016

IJIET

View full text Add to dashboard Cite

Abstract-Anxiety is considered to be one of the key psychological contributing factors to learners' behavior, attitude and achievements in online cooperative learning. Online cooperative learning requires learners to operate the Internetbased learning system properly, learn autonomously and cooperate with others effectively with the aim of accomplishing a specific goal. In such a learning situation, it is anticipated that some learners might feel uneasy or fearful about using a computer and the Internet, monitoring and regulating their learning process, and communicating and collaborating with new acquaintances. However, few studies have focused on social aspects of learners' anxiety in online cooperative learning. This study purposed to identify learners' anxiety in online cooperative learning situations, and to develop and validate the online cooperative learning scale (OCLAS). As a result, 13 anxiety statements were identified as items for the OCLAS which includes three sub-scales: computer anxiety, communication anxiety, and online learning anxiety. 

show abstract

Internet anxiety: An empirical study of the effects of personality, beliefs, and social support

Cited by 155 publications

References 34 publications

Trust transfer in the continued usage of public e-services

Trust transfer in the continued usage of public e-services

Opting Out: The Effects of Consumer Information Sharing Concern on Perceived Value in E-Banking Service Relationships

Development and Validation of the Online Cooperative Learning Anxiety Scale

Contact Info

Product

Resources

About