2012
DOI: 10.4415/ann_12_02_12
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Internal and external factors in professional burnout of substance abuse counsellors in Croatia

Abstract: Abstract. aim. In this study, burnout and its internal and external factors were investigated among substance abuse counsellors (no. = 68) who worked in centres for Prevention and Substance Abuse Treatment (no. = 18) in croatia. Methods. Maslach Burnout Inventory was used which measured three burnout dimensions: emotional exhaustion, depersonalization and personal accomplishment; and questionnaire of internal and external burnout factors. Results. The higher levels of emotional exhaustion and depersonalization… Show more

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Cited by 9 publications
(3 citation statements)
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“…and some external factors, e.g., poor work organization, inadequate preparation for concrete work, lack of organizational support, professional isolation, etc. Internal factors include feelings about themselves and about job (see, e.g., Tatalović Vorkapić & Mustapić, 2012).…”
Section: Reasons For Burnout Appearance In Companiesmentioning
confidence: 99%
“…and some external factors, e.g., poor work organization, inadequate preparation for concrete work, lack of organizational support, professional isolation, etc. Internal factors include feelings about themselves and about job (see, e.g., Tatalović Vorkapić & Mustapić, 2012).…”
Section: Reasons For Burnout Appearance In Companiesmentioning
confidence: 99%
“…A high level of burnout has been found among substance abuse counsellors, which can be attributed to a wide range of internal and external factors such as emotions, personality traits, work conditions, and work organisation (Vorkapić & Mustapić, 2012). It has also been reported that counselling professionals are prone to develop three classic burnout symptoms: emotional exhaustion, depersonalisation and reduced personal accomplishment, especially are handling clients with substance abuse problems (Bakker et al, 2001).…”
Section: Introductionmentioning
confidence: 99%
“…It has also been reported that counselling professionals are prone to develop three classic burnout symptoms: emotional exhaustion, depersonalisation and reduced personal accomplishment, especially are handling clients with substance abuse problems (Bakker et al, 2001). Although some studies disclosed that a high level of self-consciousness and mindfulness could help counsellors buffer the negative effects of working with traumatic clients (Ender et al, 2019;Gutierrez & Mullen, 2016;Hardiman & Simmonds, 2013), many other studies showed that a high degree of empathetic demand and frequent exposure to clients could significantly create perfect conditions for occupational hazards (Baldwin-White, 2016;Vorkapić & Mustapić, 2012)…”
Section: Introductionmentioning
confidence: 99%