Interactive TV: a Shared Experience

Garcia, P.S. César; Chorianopoulos, Konstantinos; Jensen, J.F.

doi:10.1007/978-3-540-72559-6

Cited by 2 publications

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References 2 publications

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“…Obrist and Bernhaupt (Obrist & Bernhaupt, 2007) used eye tracking to evaluate interactive TV usability for older users. Their study recruited 16 users, 8 aged 50 years and above (also technicallynaïve) and 8 between the ages of 20 and 30 years old.…”

Section: Eye Tracking Technologymentioning

confidence: 99%

Evaluation of the TV Customer Experience Using Eye Tracking Technology

Zhang

McClean

Garifullina³

et al. 2018

Electronic Workshops in Computing

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As the TV experience evolves to provide customers with a richer, more interactive experience across multiple devices, it is increasingly important to make the best use of subjective and objective techniques to inform the development of TV user interfaces. This paper describes the design of a new experiment to evaluate the TV customer experience using eye tracking technology, focused on the BT Player, a visually-rich Video-on-Demand application. Eye tracking provides an objective assessment which does not interfere with the natural interaction of the user with the system. The evaluation will capture a unique data set through the observation of test subjects exposed to a prioritised set of test conditions presented within a controlled environment. The paper presents the design of the experiments, including requirements capture, hardware and software setup, experimental protocol, data collection and analysis. The paper also outlines the challenges posed by the dynamic nature of the content and user interaction with the TV interface.

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Section: Eye Tracking Technologymentioning

confidence: 99%

Evaluation of the TV Customer Experience Using Eye Tracking Technology

Zhang

McClean

Garifullina³

et al. 2018

Electronic Workshops in Computing

View full text Add to dashboard Cite

show abstract

E-közigazgatás Európában? Jelen és jövő (E-Government in Europe)

Tózsa¹

2011

Veztud

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A jövő közigazgatásában az ügyfélbarát ügyfélszolgálat több olyan elektronikus csatornán is jelen lesz, amelyek csoportját jelenleg az on-line internetkapcsolat, a mobiltelefon és az interaktív digitális televízió, a jövőben az on-line interaktív multimédia képviseli. Az európai elektronikus közigazgatási fejlődési trend arra mutat, hogy a jövőben internet, mobilinternet és/vagy intelligens kábel tv technológiát alkalmazva, egy virtuálisan élő ügyintézővel beszélgetve juthat az ügyfél információhoz, foglalhat időpontot és indíthat érdemi ügyintézést. ________ In the course of future’s customer friendly public administration there will be some info-communication channels which are represented today by the on-line Internet accessibility, mobile telephones, and interactive digital television and the forthcoming interactive multimedia. The European trend of the development of public administration relies on Internet mobile Internet and/or intelligent cable television technology employing virtual adminsitrators as real time partner sin obtaining office information, booking appointments or launching adminsitration workflow.

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Interactive TV: a Shared Experience

Cited by 2 publications

References 2 publications

Evaluation of the TV Customer Experience Using Eye Tracking Technology

Evaluation of the TV Customer Experience Using Eye Tracking Technology

E-közigazgatás Európában? Jelen és jövő (E-Government in Europe)

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