“…using or obtaining a mobile phone. Similar findings were highlighted in a survey conducted with 271 older Internet users in Brazil (Leme et al, 2014), which showed that although most of the participants had mobile phones, they experienced difficulties in handling them. Yet, those aged 50 -60 years and with higher educational attainment reported having fewer problems using their mobile phones than those aged 60 + years and with lower educational levels.…”
Section: Children and Women In Ictd And Older People?supporting
confidence: 83%
“…Our study, which combines opinions and first-hand observations of ICT use, deepens and widens the results of the survey presented in Leme et al (2014), as we discuss later.…”
Section: Children and Women In Ictd And Older People?supporting
confidence: 51%
“…With the exception of Leme et al (2014), none of the studies reviewed above have worked with older people in Brazil. Our study, which combines opinions and first-hand observations of ICT use, deepens and widens the results of the survey presented in Leme et al (2014), as we discuss later.…”
Section: Children and Women In Ictd And Older People?mentioning
Telecenters take on a prominent role within the current information and communications technology (ICT) ecosystem in Brazil. They are seen by a great many as a key means to foster the digital inclusion of the older population in the country. This paper draws upon a rapid ethnographic study conducted with 78 older people in a center that teaches computer classes to seniors in Brazil. The results show that providing older people with technological infrastructures is not enough to strengthen their digital inclusion if their basic and non-instrumental needs are not taken into consideration in defining educational activities to be carried out in public centers. Participants' basic needs when it comes to interacting with ICT, such as coping with accessibility issues, were dynamic, whilst noninstrumental needs, fulfilled by using these technologies, such as interacting with relevant others, remained fairly constant throughout the study. Drawing on the results of the study, strategies for fostering the digital inclusion and well-being of older people in Brazil that go beyond telecenters are suggested.
“…using or obtaining a mobile phone. Similar findings were highlighted in a survey conducted with 271 older Internet users in Brazil (Leme et al, 2014), which showed that although most of the participants had mobile phones, they experienced difficulties in handling them. Yet, those aged 50 -60 years and with higher educational attainment reported having fewer problems using their mobile phones than those aged 60 + years and with lower educational levels.…”
Section: Children and Women In Ictd And Older People?supporting
confidence: 83%
“…Our study, which combines opinions and first-hand observations of ICT use, deepens and widens the results of the survey presented in Leme et al (2014), as we discuss later.…”
Section: Children and Women In Ictd And Older People?supporting
confidence: 51%
“…With the exception of Leme et al (2014), none of the studies reviewed above have worked with older people in Brazil. Our study, which combines opinions and first-hand observations of ICT use, deepens and widens the results of the survey presented in Leme et al (2014), as we discuss later.…”
Section: Children and Women In Ictd And Older People?mentioning
Telecenters take on a prominent role within the current information and communications technology (ICT) ecosystem in Brazil. They are seen by a great many as a key means to foster the digital inclusion of the older population in the country. This paper draws upon a rapid ethnographic study conducted with 78 older people in a center that teaches computer classes to seniors in Brazil. The results show that providing older people with technological infrastructures is not enough to strengthen their digital inclusion if their basic and non-instrumental needs are not taken into consideration in defining educational activities to be carried out in public centers. Participants' basic needs when it comes to interacting with ICT, such as coping with accessibility issues, were dynamic, whilst noninstrumental needs, fulfilled by using these technologies, such as interacting with relevant others, remained fairly constant throughout the study. Drawing on the results of the study, strategies for fostering the digital inclusion and well-being of older people in Brazil that go beyond telecenters are suggested.
“…Whether quantitatively [1,19], qualitatively [18] or through mix methods [20], the common tactic of non-western persona projects is to gather user-data first, and then create personas following UCD concords. Hisham in Malaysia, though, assembles personas alongside elder users in participatory focus groups [15].…”
Persona is a communicative artefact for usability that currently functions under the umbrella of User-Centred Design (UCD). Since we argue usability methods differ across cultures, this project presents a cross-cultural research probe on persona generated by indigenous Otjiherero speakers in Namibia. The objective is to find out how participants in this milieu take on, understand and portray persona artefacts, what goals of User Experience (UX) emerge from the inquiry, and whether the artefacts created simulate or differ from those in literature. Tentative methods scaffold from benefits attained by persona in the attempt to advance persona technical communication in crosscultural design. This experience report presents initial findings on narrative content, rhetorical preferences, and the physical layout of persona artefacts as so-far constructed by Otjiherero speakers in rural Namibia. The report draws to a close reflecting on present challenges and advances, and indicating upcoming pathways.
“…Si bien el uso de las redes sociales se relaciona con una costumbre propia de la gente joven, existen estudios (Duggan 2015) (English y Carstensen 2014), que vienen revelando que los adultos mayores constituyen un nicho importante de mercado, aunque normalmente, no del todo considerado por las aplicaciones de redes sociales. Otros trabajos y sondeos estadísticos provenientes de centros de investigación (Leme et al 2014) (Lu 2017), también indican el aumento visible del número de personas mayores de 60 años que interactúan desde dispositivos móviles. Posicionados desde esta realidad, hemos identificado que nuestros adultos mayores no son ajenos a estas expectativas y tendencia mundial y, en particular, hemos identificado que cuando se trata de acceder a redes sociales desde dispositivos móviles, las preferencias de los usuarios adultos mayores están puestas en el uso de tablets.…”
El uso de los dispositivos móviles ha experimentado un auge extraordinario en los últimos años. Asimismo, la utilización de las redes sociales ha tenido también una propagación insospechada, facilitada por la masificación de los dispositivos móviles. Estos dispositivos plantean un nuevo escenario, en el cual el usuario puede estar en movimiento, en un lugar público o privado, con o sin conexión a internet y con una pantalla táctil y pequeña. Este contexto, nos presenta un nuevo desafío para el diseño de las interfaces móviles, y en particular para los usuarios adultos mayores, quienes padecen las dificultades propias de su edad.En este trabajo, se propone un conjunto de 22 recomendaciones de diseño para mejorar la experiencia de los usuarios adultos mayores cuando interactúan con las redes sociales desde dispositivos móviles, y en particular, dispositivos del tipo tablet. A los efectos de ejemplificar la aplicación de las recomendaciones propuestas, se desarrolló un prototipo de red social y se ejecutaron una serie de pruebas con usuarios, que permitieron validar las recomendaciones. Los resultados de este trabajo demostraron que es factible diseñar una red social que se enfoque en considerar las preferencias y necesidades de los adultos mayores.
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