2014
DOI: 10.1007/978-81-322-2151-7_4
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Interaction of Continuity and Change Forces and E-Government Performance

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Cited by 3 publications
(3 citation statements)
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“…In order to address such volatile situations, the organizations usually balance change by leveraging it with existing continuities, and adopt flexible strategies (Sushil 2005;Nasim and Sushil 2011;Nasim 2015).…”
Section: Resultsmentioning
confidence: 99%
“…In order to address such volatile situations, the organizations usually balance change by leveraging it with existing continuities, and adopt flexible strategies (Sushil 2005;Nasim and Sushil 2011;Nasim 2015).…”
Section: Resultsmentioning
confidence: 99%
“…In order to address such volatile situations, the organizations usually balance change by leveraging it with existing continuities, and adopt flexible strategies Nasim and Sushil 2011;Nasim 2015). In order to address such volatile situations, the organizations usually balance change by leveraging it with existing continuities, and adopt flexible strategies Nasim and Sushil 2011;Nasim 2015).…”
Section: Resultsmentioning
confidence: 99%
“…Meanwhile, the G2C model applies the strategy of customer relationship management (hereinafter CRM) with business concept. By managing their customer (citizen) relationship, the business (government) can provide the needed products and services fulfil the needs of the customer (Nasim, 2015). In this model, the government provides services and exchanges information directly with the citizens by using the Internet medium and other online sources including social media, electronic mails and online contact forms (Rana, et.al, 2015).…”
Section: Figure 1 Models Of E-governmentmentioning
confidence: 99%