The article is devoted to the issues of increasing the efficiency of organization management. To solve the problem, it is proposed to build a mechanism of gradual creation intelligent of the organization management system. As a tool for the formation of this mechanism, it is proposed to create an integrated ontological model of the organization, providing a categorization of the organization's business processes and related resources, rules (restrictions) and goals. To ensure the continued suitability of such a model, it is intended to be endowed with the property of self-actualization. As an example, we consider the business process of researching a product returned from operation at an aviation instrument making enterprise.