Integration of Business Processes With Activities and Information: Evidence From Brazil

Abstract

This study proposes a management model by business processes for science parks based on the premises and concept of enterprise architecture (EA). The model offers integrating business processes with activities and information that can be generated by adopting customized information systems to meet the science parks’ needs. The proposed model’s main contributions included EA as a means for shaping and enabling reconfiguration through descriptions of the structures of business processes and information systems that connect these structures, forming business and information architecture frameworks. In association with these frameworks, the managers need to define a coherent set of patterns, policies, procedures, and principles that sustain the business processes integrated with the information systems. As a result of the study, this model can help management execute and control activities related to business processes in the parks through interaction and alignment with the information system intended to facilitate the execution. The model will also lead to greater agility and efficiency in these business processes, considering their specific nature and the relationship with the parks’ actors. As a practical contribution, knowledge of these processes aids the management of the parks in their drive for a competitive advantage by maintaining and developing their management models.

Analysis of the Maturity Level of Business Processes for Science and Technology Parks

“…Based on the EA, it is possible to schematize an organization, starting with a business plan structured from a strategy, mapping the business activities, and aligning with the strategic plan. Then comes structuring information through specific systems that mechanize these business activities and identify the technological infrastructure available to manage these specific information systems (Belloquim, 2011; Correia et al, 2021).…”

“…Due to the need to produce innovation, the relationship between the various active partners involved, and the relevance of information and knowledge management in the current organizational environment, the interest in spaces favorable to innovation emerged, especially for technology-based companies (Correia et al, 2021; Henriques et al, 2018). These spaces, called innovation ecosystems, emerged as instruments to encourage innovation in creating and developing technology-based companies and businesses.…”

“…It is a structure based on strategy, taking into account the different systems and procedures adopted. The purpose is to help link processes to aggregate resources to benefit actors (Correia et al, 2021; Osterwalder & Pigneur, 2010).…”

“…More precisely, on the application of PEMM, a widely seen application is in the areas of health, textiles, hospital organizations (Buzzi, 2013), and petrochemical and oil products (Moreira, 2010). However, none of these studies deal with the application of PEMM to science and technology parks (Correia et al, 2021). In this context, there is a research gap on the implementation of the PEMM in science and technology parks, with a focus on the EA.…”

Research on Economic Theory Under the Operation of Business Model 4.0

“…The enterprise architecture (EA) offers integrated business processes with activities and information, which can be generated by adopting customized information systems to meet social needs. EA also can support management executes and controlling activities related to business processes through interaction and alignment with the information system (Correia et al, 2021).…”