Integrating the Quality Requirements into the Riva-Based Business Process Architectures Using the Synthesis of the i* and the NFR Frameworks

Abstract

Abstract-The Business Process (BP) identification is one of the fundamental and preliminary activities in the Business Process Management (BPM) in order to carry out the design of a Business Process Architecture (BPA). The Riva is a recent BPA modelling approach, which stems from the behavioral business entities. However, a Riva-based BPA lacks the explicit representation of the business Quality Requirements (QRs), which represent the desired quality attributes that constrain the identified BP operations such as security. The Non-Functional Requirements (NFR) Framework is soft Goal-Oriented (GO) approach that systematically elicits NFRs for the development of software systems. The i* framework is another GO approach that tends to understand a business organization. In this paper, a novel approach is proposed in order to integrate the QRs into a Riva BPA using the synthesis of the i* and the NFR frameworks. The work is evaluated using a pilot case study from a health care domain in Jordan. The proposed approach recovered the absence of the QRs in a Riva BPA and enriched its representation. In addition, it optimized the role of the BP identification by addressing both the operational and non-operational aspects. Finally, the generated knowledge from this synthesis is anticipated to assist and benefit the requirement engineers in eliciting the quality of the BP-driven software services.Index Terms-The i* framework, the NFR framework, riva, business process architecture, business process management, quality requirements, quality of service.

A generic blood banking and transfusion process-oriented architecture for virtual organizations

“…During the entire life cycle of the DSRM process, the phases iterate, overlap, and incrementally deliver the output to adjust the development of an artifact for the best benefit to address a solution to an identified problem [20]. The DSRM has been widely used in many health informatics studies in the literature [4][5][6]. It has also been used to design a Riva-object-based process architecture and evaluate the effectiveness of its heuristics [4].…”

“…In the literature, the Riva method has been employed to develop a BPA for various organizations in the healthcare sector, such as cancer care centers and cancer registries [4][5][6][7][8][9]. "Riva is a method for eliciting, analyzing, and designing the organizational architecture of business processes."…”

“…[3]. The resulting BPA of the Riva method is based on deriving essential business entities that have an important lifetime for the organization [3,5,10,11].…”

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“…During the entire life cycle of the DSRM process, the phases iterate, overlap, and incrementally deliver the output to adjust the development of an artifact for the best benefit to address a solution to an identified problem [20]. The DSRM has been widely used in many health informatics studies in the literature [4][5][6]. It has also been used to design a Riva-object-based process architecture and evaluate the effectiveness of its heuristics [4].…”

“…In the literature, the Riva method has been employed to develop a BPA for various organizations in the healthcare sector, such as cancer care centers and cancer registries [4][5][6][7][8][9]. "Riva is a method for eliciting, analyzing, and designing the organizational architecture of business processes."…”