“…Many publications have reported using DES for process redesign and optimization (Baril, Gascon, Miller, & Co ˆte ´, 2016;Rutberg, Wenczel, Devaney, Goldlust, & Day, 2015), staff scheduling (Rossetti, Trzcinski, & Syverud, 1999), resource allocation for staffing (Koyuncu, Araz, Zeger, & Damien, 2017) and equipment (Lo ´pez-Valca ´rcel & Pe ´rez, 1994); scheduling patients and procedures in outpatient (Cayirli, Veral, & Rosen, 2006) and surgical units (Saadouli, Jerbi, Dammak, Masmoudi, & Bouaziz, 2015); managing patient admission in inpatient units (Griffiths, Jones, Read, & Williams, 2010); and using ancillary resource such as labs, pharmacies, and imaging departments (Reynolds et al, 2011). Moreover, DES has been proven to be effective in planning and design of healthcare facilities, such as sizing and surge capacity planning for facility (Saunders, 2010;Zilm, Berry, Pietrzak, & Paratore, 2008), exam rooms (Wiinamaki & Dronzek, 2003), patient beds (Rodrigues, Zaric, & Stanford, 2017;Zhu, Hen, & Teow, 2012), and operating rooms (ORs; Wullink et al, 2007). For instance, O'Hara (2014) demonstrated that using DES to integrate the clinical operations in architectural design process is able to optimize the performance of an intensive care unit (ICU).…”