Integrating context-awareness and UTAUT to explain Alipay user adoption

Cao, Qian; Niu, Xiaofei

doi:10.1016/j.ergon.2018.09.004

Cited by 139 publications

(143 citation statements)

References 21 publications

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“…The main theoretical contribution of the study is the integration of the UTAUT and the ECM into a single theoretical framework to explain post-adoption behaviour as it relates to mobile payment systems. The UTAUT model was extensively used in earlier studies to shed light on the initial adoption of mobile payment systems (Cao & Niu, 2019;Teo et al, 2015). This study is among the first to show that the UTAUT model can be extended to post-adoption behaviour towards emerging information systems, such as those for mobile payments.…”

Section: Theoretical Implicationsmentioning

confidence: 91%

“…User-friendly payment systems not only promote initial acceptance, they also play a major role in continuance intention. Past research has confirmed that effort expectancy influences the initial adoption of mobile payment systems (Cao & Niu, 2019;Teo et al, 2015). Hence, the following hypotheses are proposed.…”

Section: Effort Expectancymentioning

confidence: 97%

“…Subsequently, many studies have used the model (Hoque & Sorwar, 2017;Khalilzadeh, Ozturk, & Bilgihan, 2017). Although the model has been widely utilised to explore behavioural intentions to use mobile payment systems (Cao & Niu, 2019;Teo et al, 2015), it has seldom been employed to study post-adoption behaviour (Oliveira et al, 2016). While the derivation of the UTAUT model has demonstrated user adoption of technologies, which is in effect a single choice, mobile payment continuance intention depends on users' ongoing choices (Dwivedi, Rana, Jeyaraj, Clement, & Williams, 2017).…”

Section: Unified Theory Of Acceptance and Use Of Technologymentioning

confidence: 99%

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An integrated model combining ECM and UTAUT to explain users’ post-adoption behaviour towards mobile payment systems

Singh

2020

AJIS

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Technological progression in mobile phones has increased the popularity of mobile payments. Users can shop online through a mobile device, which is time saving and convenient. Mobile payment systems involve ongoing interactions between users and payment providers. The initial acceptance of mobile payment systems has been studied extensively, but few studies have attempted to understand users’ post-adoption behaviour. This study employs an integrated model with the unified theory of acceptance and use of technology (UTAUT) framework and the expectation confirmation model (ECM), along with two additional constructs: perceived security and trust. The empirical results show that the integrated model has a higher predictive power to explain continuance intentions for using mobile payment systems with significant factors of satisfaction, trust, performance expectancy, and effort expectancy. This study confirmed that the UTAUT model could be extended to explain post-adoption behaviour towards mobile payment systems. The study’s findings have theoretical and practical value to further the understanding of pre- and post-adoption behaviour towards mobile payment systems.

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Section: Theoretical Implicationsmentioning

confidence: 91%

Section: Effort Expectancymentioning

confidence: 97%

Section: Unified Theory Of Acceptance and Use Of Technologymentioning

confidence: 99%

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An integrated model combining ECM and UTAUT to explain users’ post-adoption behaviour towards mobile payment systems

Singh

2020

AJIS

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“…Technology Acceptance Model (TAM), Diffusion of Innovation Model (DOI), Unified Theory of Acceptance and Use of Technology (UTAUT), etc.) to explain users' intention of Mpayment adoption [2] [3]. However, a limited number of researches have focused on users' continuance intention of using M-payment, especially under cultural moderators' effect.…”

Section: Introductionmentioning

confidence: 99%

A comprehensive model integrating UTAUT and ECM with espoused cultural values for investigating users' continuance intention of using mobile payment

Zhao

Bação

2020

Proceedings of the 2020 3rd International Conference on Big Data Technologies

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Mobile payment (M-payment), as an emerging financial transaction method has been widely adopted in various contexts. In order to investigate the significance factors and espoused cultural moderators impacting users' M-payment continuance usage intention in China, this study proposes a comprehensive model integrating Unified Theory of Acceptance and Use of Technology (UTAUT) and Expectancy Confirmation Model (ECM) with trust variable espoused by Hofstede's cultural value to investigate factors affecting users' continuance intention of using M-payment. In addition, based on the proposed model, researchers can more accurately explain user' behavior not only corresponding technological perceptions, but also mental expectations and espoused cultural values for various technology continuance acceptance under different cultural background. CCS Concepts • Computing methodologies ➝Modeling and simulation ➝Model development and analysis ➝Modeling methodologies

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“…For example, smartphones can be easily lost than computers because smartphones are easier to move than computers and data input on small screens is far more risky than using input computer keyboard (Evon, 2016). With regard to perceived risk, there have been many studies that have tried to add perceived risk to UTAUT such as Cao & Niu, (2019); Cruz, Neto, Munoz-Gallego, & Laukkanen, (2010); Evon, (2016); Kholid, (2019). Meanwhile, the perceived trust was added bearing in mind that MSMEs must make financial reports according to financial accounting standards.…”

Section: Introductionmentioning

confidence: 99%

Determinants of Mobile Accounting App Adoption by Micro, Small, and Medium Enterprise in Indonesia

Kholid

Alvian²,

Tumewang³

2020

jasf

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This study figured out the factors that influence Micro, Small, and Medium Enterprises (MSMEs) in Indonesia to adopt a mobile accounting application as a tool to record business transactions and to prepare financial reports. This research applies the Unified Theory of Acceptance and Use of Technology (UTAUT) with two additional variables, namely perceived risk and perceived trust. Using a combination of purposive, convenience, and snowball sampling techniques, this study distributed questionnaires to MSME owners in Indonesia who know the mobile accounting app. Following that, this study uses the Partial Least Square- Structural Equation Model (PLS-SEM) to analyze the data obtained and to confirm the significance of the causality relationship. Effort expectancy, performance expectancy, social influence, and perceived trust have a significant positive effect on the intention to adopt a mobile accounting app. The study provides knowledge of the factors that influence MSME owners' intentions to choose a mobile accounting app which might help app providers to develop strategies to meet the expectation of MSME owners. This study merely examines the intention to adopt a mobile accounting app, hence further study could examine the user's intention to continue using the mobile accounting app, by using the longitudinal data collection.

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Integrating context-awareness and UTAUT to explain Alipay user adoption

Cited by 139 publications

References 21 publications

An integrated model combining ECM and UTAUT to explain users’ post-adoption behaviour towards mobile payment systems

An integrated model combining ECM and UTAUT to explain users’ post-adoption behaviour towards mobile payment systems

A comprehensive model integrating UTAUT and ECM with espoused cultural values for investigating users' continuance intention of using mobile payment

Determinants of Mobile Accounting App Adoption by Micro, Small, and Medium Enterprise in Indonesia

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