Integrated IT management tool kit

Abstract

The tools track IT assets, performance, budgets, and resources, managing system development and deployment in the interests of the organization's strategic goals.

Software Engineering Systems as Services Using a Business-Focused Service Framework

“…Much is published illustrating the inadequacy of today's 'IT management tools' advocating varying degrees of consolidation or integration. (Ben-Menachem and Gelbard, 2002) acknowledge the importance of forms of personal communications skills in the context of IT service delivery though they fail to comment on the impact that the rate of technological change would have on the integrated toolset. Prompted by the 2008-10 economic crisis (Feltus et al, 2009) suggest that IT governance and IT alignment can be improved by defining a common responsibility matrix that extends across all methodologies by enhancing the COBIT RACI method but their focus remains IT Business models are changing as a result of opportunities made possible through technology.…”

Towards management of software as assets: A literature review with additional sources

“…Parts of this research have been previously published [26,27,38] and this is not the first part of this research project. Software can be managed, similarly to other processes -management practices can be mapped to management of software; albeit with different techniques (other articles show methods).…”