Integrated Electronic Systems for Acquisition of Customers for Transport and Logistics Services

Wiktorowska-Jasik, Anna; Filina-Dawidowicz, Ludmiła; Cernova-Bickova, Anna; Możdrzeń, Daria; Bickovs, Deniss

doi:10.1007/978-981-15-8131-1_46

Cited by 2 publications

(1 citation statement)

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“…While planning further development, seaports are searching for practices already verified by other ports that could be implemented to improve ports' functioning and sea-land transport operation. Such improvements often deal with maritime transport safety and ports' aspiration to attract Sensors 2021, 21, 6134 2 of 21 cargo flows and customers, promote port services, and introduce other important amenities for existing and potential cargo owners and shipping companies [14][15][16]. Attention should be paid to the fact that different ports may face challenges in implementing and keeping an appropriate digitalization level that may be influenced by a number of factors, including limited financial, technical and human resources [17].…”

Section: Introductionmentioning

confidence: 99%

Ports Digitalization Level Evaluation

Paulauskas

Filina-Dawidowicz

Paulauskas

2021

Sensors

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Currently, seaports are actively searching for methods and ways to improve their operational efficiency. Digitalization is considered as one of the main directions of current ports’ development. Ports’ digitalization levels are varied and may depend on different factors, including port size, traditions, turnover and handled cargo type, etc. Ports often face decision-making challenges related to assessment of their digitization level and choice of development directions. The article aims to develop a methodology to evaluate ports’ digitalization level. A marketing research tool was used to collect the data needed for the analysis. A mathematical model allowing simulations is proposed and a case study of 30 ports located in the Baltic, North and Mediterranean Seas regions is explored. Based on conducted calculations, a ranking of analysed ports considering their digitalization level was created. The ports were compared within groups of small, medium-sized and large ports. It was estimated that the digitalization level in small and medium-sized ports is about 30% lower than the level of large seaports. The research results may be of interest to seaports striving to assess their level of digitalization and choose the best digital improvement solutions.

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Section: Introductionmentioning

confidence: 99%