Integrated collaboration across distributed sites: the perils of process and the promise of practice

Proposing the Multimotive Information Systems Continuance Model (MISC) to Better Explain End-User System Evaluations and Continuance Intentions

“…(1) influencing others: to engage in a system activity to influence other people, such as political blogging (Nardi, Schiano, & Gumbrecht, 2004) and online opinion leadership (Raghupathi, Arazy, Kumar, & Shapira, 2009); (2) altruism: to engage in a system activity for altruistic service purposes, such as helping others learn (Chen & Hung, 2010); 3improving reputation/receiving approval: to engage in a system activity to improve one's reputation or gain approval from others, such as blogging (Hsu & Lin, 2008) or hacking (McClure, Scambray, & Kurtz, 2009); (4) leadership: to engage in a system activity to lead others, such as creating effective collaboration in a virtual team (David, Chand, Newell, & Resende-Santos, 2008); (5) gaming achievement: to engage in a system gaming activity for a sense of achievement itself, such as winning an online tournament (Griffiths, Davies, & Chappell, 2003); and (6) autonomy/freedom: to engage in a system activity to greater fulfill one's sense of autonomy, such as expressing oneself freely in a blog (Nardi et al, 2004).…”

“…• Fantasy sports sites (Joines et al, 2003) • Learning information sites (Joines et al, 2003) • Social networking/blogging (Butler et al, 2002) • Internet use (Katz & Aspden, 1997) • Commercial websites (Stafford & Stafford, 2002) • Political blogging (Nardi et al, 2004) Journal of the • Open-source development communities (Au et al, 2009;Hahn et al, 2008;Ke & Zhang, 2009) • Virtual teams (Bjørn & Ngwenyama, 2009;David et al, 2008;Dubé & Robey, 2009;Lin et al, 2008a;Lowry et al, 2009a;Schweitzer & Duxbury, 2010;Wakefield, Leidner, & Garrison, 2008) • Affiliation through blogging (Hsu & Lin, 2008;Silva, Goel, & Mousavidin, 2009;Zhang, Lee, Cheung, & Chen, 2009) • Social networking (Butler et al, 2002;Ridings & Gefen, 2004) • Virtual communities (Chen & Hung, 2010;Lin, 2008;Pentina et al, 2008;Posey et al, 2010) • Virtual worlds (Chesney, Coyne, Logan, & Madden, 2009;Davis et al, 2009;schenbrenner et al, 2008;Messinger et al, 2009;Pinkwart & Olivier, 2009;Putzke et al, 2010) Social communication…”

“…• Computer-mediated communication (King et al, 2010;Zhang et al, 2007) • Wikis (Majchrzak, 2009;Prasarnphanich & Wagner, 2009;Wagner & Majchrzak, 2007) • Open-source development communities (Au et al, 2009;Hahn et al, 2008;Ke & Zhang, 2009) • Virtual teams (Bjørn & Ngwenyama, 2009;David et al, 2008;Dubé & Robey, 2009;Lin et al, 2008a;Lowry et al, 2009a;Schweitzer & Duxbury, 2010;Wakefield et al, 2008) • Cooperative virtual worlds (Pinkwart & Olivier, 2009) Journal of the Examples of this motivation found in particular systems-use context…”

Knowledge sharing through virtual teams across borders and boundaries

“…The literature on global virtual teams generally frames the impediments to coordination and collaboration as based on divergent nationally based cultural attributes, language barriers, and the limitations of information and communication technologies (David et al 2008). National and local cultures are seen to impact distributed work (Krishna et al, 2004).…”

An Exploratory Investigation of the Organizational Impacts of Collaborative Information Technology Utilization in Australian Organizations

“…Despite these trends, their organization level impacts remain largely unexplored. The majority of the research efforts on CIT use have been aimed at understanding the performance of teams with the group(s) being the unit of analysis [6][16] [25]. There have been only a few large scale organizational level studies exploring their adoption and use.…”