2012
DOI: 10.1108/dlo.2012.08126baa.008
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Knowledge sharing through virtual teams across borders and boundaries

Abstract: This study focuses on a challenge faced by multinational corporations: how to enhance knowledge sharing across locational and functional boundaries. Through an in-depth qualitative analysis, this article illustrates how virtual teams augment knowledge sharing across geographically dispersed sales, marketing, and R&D units. Moreover, the present paper demonstrates how a multinational company can create effective spaces where their employees can both access knowledge and provide it to others, thus mitigating the… Show more

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Cited by 9 publications
(9 citation statements)
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“…Through the use of ever-advancing electronic technologies, however, traditional geographic proximity concerns have decreased over the years and may reduce these concerns with the number of virtual teams increasing (Kauppila et al, 2011). Thus, it has become easier for firms to establish and increase their frequency of knowledge sharing across borders, aiding in their transition to become a global, ambidextrous innovator.…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Through the use of ever-advancing electronic technologies, however, traditional geographic proximity concerns have decreased over the years and may reduce these concerns with the number of virtual teams increasing (Kauppila et al, 2011). Thus, it has become easier for firms to establish and increase their frequency of knowledge sharing across borders, aiding in their transition to become a global, ambidextrous innovator.…”
Section: Discussionmentioning
confidence: 99%
“…While creating an atmosphere ready for innovation may be different for different industries and/or companies, McMillan et al (2000) found that an internal culture of scientific information openness was found to have higher R&D performance than a culture of secrecy. With the changing role of subsidiaries in MNEs and the benefits associated with greater intrafirm, parent firm-subsidiary linkages (Ambos and Birkinshaw, 2010;Bouquet and Birkinshaw, 2008), particularly through the use of virtual teams (Kauppila et al, 2011;Phene and Almeida, 2008), this study proposes that when firms are able to more freely access and share unique "internal" market and technical information through a common vision that values openness rather than secrecy (McMillan et al, 2000;McMillan et al, 1995), they are likely to stimulate their innovative capacity to develop greater explorative rather than exploitative innovations. Stated formally, Hypothesis 2a.…”
Section: Intrafirm Cross-national Knowledgementioning
confidence: 99%
“…Hence, a PMO can range from simple support functions for the project manager to being responsible for linking corporate strategy to project execution. A common thread across the different perspectives is the PMO’s coordination role and Julian (2008) shows that the role of the PMO manager is identified as a facilitator of cross-project learning within multiple communities of practice, and knowledge transfer between projects can be understood in terms of a constellation of socially situated practices (Erhardt, 2011; Kauppila et al, 2011; Swart et al, 2011). It also provides a context characterised by forms of complexity (Geraldi et al, 2011).…”
Section: Literaturementioning
confidence: 99%
“…Furthermore, these sociomaterial processes of interprofessional knowledge construction are part of a holistic organizing process (Antonacopoulou and Chiva, 2007; Sergi, 2016), and form the practices through which professional knowledge construction is organized. In high-reliability organizations in particular, much time is spent on organizing information processing so as to be able to produce a wide-ranging understanding of the phenomenon under scrutiny (Kauppila et al, 2011; Weick and Roberts, 1993). To this end, practising and knowing are co-constituting processes.…”
Section: Discussionmentioning
confidence: 99%