“…"Without understanding the significance of this service, the value of such programs may be underestimated and, consequently, funds to ensure IR survival and growth may dwindle" (Burns, Lana, & Budd, 2013). Researchers acknowledge that specific forms of measure must vary based on local needs and audience, and some assessors of IR success place less emphasis on hard metrics, noting instead that IR managers may measure their success in the comprehensiveness and growth of their repositories, and giving credence to downloads only insofar as their general ability to show "use" (Cullen & Chawner, 2010). Most of the literature about IR assessment does focus on collecting and reporting quantitative metrics to help make the case for IR value, "Metrics for repositories can be used to provide a better understanding of how repositories are being used, which can help to inform policy decisions on future investment" .…”