Innovative web use to learn about consumer behavior and online privacy

Earp, Julia B.; Baumer, David L.

doi:10.1145/641205.641209

Cited by 113 publications

(82 citation statements)

References 2 publications

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“…Age of respondents Compared to adolescents who frequently place less consideration on privacy-related risks, many adults report being more cautious and do not to divulge personal information they consider sensitive (e.g., Earp & Baumer, 2003). For example, teenagers are more inclined to provide personal information to businesses (e.g., for marketing purposes) in exchange for minor incentives, for example free gifts (Walrave & Heirman, 2013).…”

Section: Sample Characteristicsmentioning

confidence: 99%

Disclosure of sensitive behaviors across self-administered survey modes: a meta-analysis

2014

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In surveys, individuals tend to misreport behaviors that are in contrast to prevalent social norms or regulations. Several design features of the survey procedure have been suggested to counteract this problem; particularly, computerized surveys are supposed to elicit more truthful responding. This assumption was tested in a meta-analysis of survey experiments reporting 460 effect sizes (total N =125,672). Self-reported prevalence rates of several sensitive behaviors for which motivated misreporting has been frequently observed were compared across self-administered paper-andpencil versus computerized surveys. The results revealed that computerized surveys led to significantly more reporting of socially undesirable behaviors than comparable surveys administered on paper. This effect was strongest for highly sensitive behaviors and surveys administered individually to respondents. Moderator analyses did not identify interviewer effects or benefits of audio-enhanced computer surveys. The meta-analysis highlighted the advantages of computerized survey modes for the assessment of sensitive topics.

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Section: Sample Characteristicsmentioning

confidence: 99%

Disclosure of sensitive behaviors across self-administered survey modes: a meta-analysis

2014

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“…Although a number of studies have already investigated the various behavioral strategies users employ to define the boundaries surrounding their personal information in online transactions (Earp & Baumer, 2003;Milne, Rohm, & Bahl, 2004;Sheehan & Hoy, 1999), only Metzger's (2007) study uses CPM in understanding the information privacy regulation practices of Internet users. Metzger argued that Internet users erect boundaries around their personal information and formulate rules to decide when to disclose information.…”

Section: Information Withholding and Incompletementioning

confidence: 99%

“…Clients assess the trustworthiness of online organizations based on the presence of privacy protection guarantees (Aiken & Bausch, 2006;Arcand, Nantel, Arles-Dufour & Vincent, 2007;Earp & Baumer, 2003;Liu, Marchewka, Lu & Yu, 2005), even if the privacy statement would not be read thoroughly (Vu, Chambers, Garcia, Creekmur, Sulaitis, Nelson, Pierce & Proctor, 2007) or even consulted (Jensen, Potts & Jensen, 2005;Arcand et al, 2007). However, one criticism regarding an organization's promise to protect the personal information of its clients is that it is purely tacticalfortifying commercial advantage or eluding legal penalties-rather than ethical since pursuing the protection of collected personal data from clients is just the right thing to do (Markel, 2005).…”

Section: Introductionmentioning

confidence: 99%

Trust and information privacy concerns in electronic government

Beldad¹

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“…That means having to "opt out" or turn off the flow of information from companies. To focus on this dilemma, some key factors should be considered for influencing the willingness of consumers to share personal data, including the general attitude of privacy in data collection of specific data types (Ackerman, Cranor, & Reagle, 1999;Spiekermann, Grossklags, & Berendt, 2001), reputation of the site (Earp & Baumer, 2003;Teo, Wan, & Li, 2004), the types of data collected (Ackerman, Cranor, & Reagle, 1999), intended use of the data, the recipient of the data (Cranor et al, 2002) along with the benefits, the presentation and design of personalization and privacy policy (Hui, 2004;Patrick & Kenny, 2003).…”

Section: Purpose Of the Studymentioning

confidence: 99%

Implementing End-User Privacy through Human Computer Interaction for Improving Quality of Personalized Web

Abu-Dalbouh

2016

CIS

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Users are exposed to an overwhelming amount of information in several application domains. There is a remarkable increase in the usage of Internet and general technology improvements. From this, it follows that there is a demand and need to create personalized web systems. Thus, personalized web systems are a good method of handling the flood of information and information overload, by helping people to surf the net and look for what they need. Unfortunately, the privacy issues that end-users face have not been taken seriously by some of these personalized web systems, as some of them apply it partially or fail to address the privacy issues in personalization. This affects the quality of the existing personalized web. The paper aims to investigate and explain the reasons behind the end-user's fears in giving out his/her personal information on personalized websites. Then, based on the results modifying approach of personalized web through the use of Human Computer Interaction models to enhance the quality of the current personalized web. By addressing the main privacy issues in human computer interaction that helps the end-user trust the personalization web and website with his/her personal information and improve the quality of current personalized web. A survey study with 134 Internet users was conducted. The findings show that personalization plays different roles of attracting users in personalized websites. Internet users want useful personalized services, but at the same time, they are concerned with the manner in which firms use their data for personalization. If the involvement of Internet users with their current site is high, then personalized services are not attractive enough to motivate them to give their personal information.

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Innovative web use to learn about consumer behavior and online privacy

Abstract: Consumers are more protective of their personal data than most e-marketers probably ever expected. Indeed, any willingness by consumers to provide certain information online greatly depends on who's doing the asking.

Cited by 113 publications

References 2 publications

Disclosure of sensitive behaviors across self-administered survey modes: a meta-analysis

Disclosure of sensitive behaviors across self-administered survey modes: a meta-analysis

Trust and information privacy concerns in electronic government

Implementing End-User Privacy through Human Computer Interaction for Improving Quality of Personalized Web

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