Informe de necesidades del sector turístico para la transición a la economía circular. 2022

Molina, Blanca de Miguel; Molina, María de Miguel; Campos, Virginia Santamarina; Oña, Marival Segarra

doi:10.5281/zenodo.6325274

Cited by 4 publications

(1 citation statement)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…A qualitative method is used for exploring these circular activities. After reviewing the literature, some reports from companies and organizations, and the experiences of some companies through focus group interviews (De Miguel et al, 2022), service process models have been applied to follow all the steps that could contribute to a circular model (Kirchherr et al, 2017;Geissdoerfer, 2017). For representing the flow of these services processes, we have used customer journey (Tueanrat et al, 2021;Lemon & Verhoef, 2016) and infographics (Gareau et al, 2015).…”

Section: Methodsmentioning

confidence: 99%

A model to explore circular economy activities in hotels and restaurants

de‐Miguel‐Molina

Sánchez-Planelles

Trujillo-Adriá

et al. 2022

Proceedings - 4th International Conference Business Meets Technology 2022

View full text Add to dashboard Cite

This work explores the different frontline and offline activities during the use of hotels and restaurants -represented as the touchpoints of a customer journey- to establish what circular actions could be implemented by stakeholders throughout the process, which lead to more circular business models that integrates the seven R’s (redesign, reduce, reuse, reneovate/repair,refurbish/remanufacture, recover/return and recycle) to achieve more efficient and sustainable performance. From the reservation step to the customer satisfaction evaluation, the interactions of hotels or restaurants with suppliers from many different economic sectors determine a variety of activities in their value chain that creates synergies, enhance circularity and add value to the tourism sector through the implementation of sustainable practices or the acquisition of sustainable products and services. Based on the literature, reports and lessons learned in the sector through specific Focus Groups previously carried for the research team, the proposed model can help hotels and restaurants decision-makers to take steps toward circular economy.

show abstract

Section: Methodsmentioning

confidence: 99%

A model to explore circular economy activities in hotels and restaurants

de‐Miguel‐Molina

Sánchez-Planelles

Trujillo-Adriá

et al. 2022

Proceedings - 4th International Conference Business Meets Technology 2022

View full text Add to dashboard Cite

show abstract

Impact Culture and the Circular Economy in the Tourism Industry: An Analysis of Challenges and Recommendations for Sustainability

Santamarina-Campos,

Mas-Gil,

de-Miguel-Molina

et al. 2024

SpringerBriefs in Business

View full text Add to dashboard Cite

This chapter examines the relevance of the circular economy in the tourism industry, highlighting how this model can mitigate environmental and social impacts, promote sustainability and improve competitiveness. Recommendations for the implementation of a circular economy strategy in the Valencian Region’s tourism industry are presented through a Participatory Action Research (PAR) process. The importance of an impact culture in the transition to a circular economy is also highlighted.

show abstract

Development of a Model for the Application of the Circular Economy in Hotels and Restaurants Through the ‘Customer Journey Map’

Sánchez-Planelles,

Trujillo-Adriá,

Ribes-Giner

2024

SpringerBriefs in Business

View full text Add to dashboard Cite

This chapter explores the different activities associated with the use of food and hotel services—represented as the contact points of a customer journey map—to establish what type of circular practices could implement the stakeholders throughout the process—specifically, those that lead to more circular business models that integrate the seven Rs (redesign, reduce, reuse, renovate/repair, re-store/remanufacture, recover/return, and recycle) to achieve more efficient and sustainable performance. From the booking process to the evaluation of customer satisfaction, the interactions of hotels or restaurants with suppliers from different economic sectors determine a variety of activities in their value chain that create synergies, improve circularity and add value to the tourism sector through the implementation of sustainable practices or the acquisition of sustainable products and services. Based on the literature, reports and lessons learned in the sector through specific focus groups previously conducted by the research team, the proposed model can help hotel and restaurant managers to take steps towards the circular economy.

show abstract

Informe de necesidades del sector turístico para la transición a la economía circular. 2022

Cited by 4 publications

References 0 publications

A model to explore circular economy activities in hotels and restaurants

A model to explore circular economy activities in hotels and restaurants

Impact Culture and the Circular Economy in the Tourism Industry: An Analysis of Challenges and Recommendations for Sustainability

Development of a Model for the Application of the Circular Economy in Hotels and Restaurants Through the ‘Customer Journey Map’

Contact Info

Product

Resources

About