Information technologies of 21st century and their impact on the society

Yamin, Mohammad

doi:10.1007/s41870-019-00355-1

Cited by 41 publications

(14 citation statements)

References 26 publications

(36 reference statements)

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“…Blockchain is considered as one of the emerging technologies that will shape the future [36]. Blockchain technology provides the potential to address the challenges limiting inter-organizational collaborations.…”

Section: Introductionmentioning

confidence: 99%

Implementation and evaluation of the DAOM framework and support tool for designing blockchain decentralized applications

Udokwu

Brandtner

Norta

et al. 2021

Int. j. inf. tecnol.

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Inter-organizational collaboration is an important aspect of organizational operations. Traditional systems that support organizations in executing these collaborations are inefficient, not inter-operable and insecure. Novel functions provided by blockchain technology yields the potential for addressing problems that affect organizational collaborations by enabling tamper-proof, transparent, and secure systems for the exchange of information between organizations. Still, a proper approach for building blockchain-decentralized applications (DApps) that support inter-organizational collaborations is missing. The DAOM framework addresses this gap by providing a model-driven design approach for building DApps. This paper shows the development of the semantics of the DAOM framework, implementation of the support tool, and the evaluation of the DAOM framework and support tool. We conducted an evaluation to understand the usefulness of the DAOM framework in developing blockchain DApps and the effectiveness of the support tool in producing DAOM diagram models. The evaluation result shows that the framework is useful and applicable for developing DApps for inter-organizational collaborations. Furthermore, evaluation of the tool support shows that DApps can be modelled efficiently and correctly with the implemented enterprise-modelling software.

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Section: Introductionmentioning

confidence: 99%

Implementation and evaluation of the DAOM framework and support tool for designing blockchain decentralized applications

Udokwu

Brandtner

Norta

et al. 2021

Int. j. inf. tecnol.

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“…As we see, the world nowadays is popular with the technologies and tools associated with the Internet of Things (IoT), Blockchain, Artificial Intelligence, Sensor Networks, and Social Media. And these technologies themselves are mentioned as the enablers to improve capabilities and business value (Yamin, 2019). The changes in technologies also drive the changes in the marketplace and customers themselves.…”

Section: Introductionmentioning

confidence: 99%

Customer Relationship Management (Crm) in the 21st Century: A Review

Trung¹

2022

IJRCMS

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Customer relationship management (CRM) has drawn great attention across research areas. However, little effort has been made to reveal and evaluate new changes relating to customer relationship management (CRM) in the 21st century. Therefore, to address this gap, the paper adopts the literature analysis method to review 37 studies, published from 2010-2021. The results show that the interest of the scholars during this time focuses on the combination of information technology (IT) and customer relationship management (CRM) in terms of electronic CRM (e-CRM) or social CRM (s-CRM) to improve firms’ performance in terms of marketing, finance, supply chain and so forth. The sectors of services and commerce (i.e., insurance, service, retail, and bank) also draw attention to the research of customer relationship management (CRM). However, there are few studies that focus on the theoretical perspective, relative to CRM in the 21st century as well as the attention of internal customer relationship management or the adoption of 4.0 technology in CRM. The paper is expected to provide an overview of the current stage of research on Customer relationship management (CRM). Meanwhile, it also offers recommendations for future research.

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“…According to Yamin [ 1 ], the construction industry in the KSA has witnessed a boom in the last decade to the tune of hundreds of billions of dollars. This is a result of growing rise in the demand for air travels.…”

Section: Introductionmentioning

confidence: 99%

Project execution obstacles: a case of King Abdulaziz Airport in Saudi Arabia

Hudhaif

2021

Int. j. inf. tecnol.

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The purpose of this research is to examine the causes of delay in airport projects in general and the King Abdulaziz International Airport (KAIA) of Saudi Arabia in particular. The KAIA is the most strategic and busiest airport of Saudi Arabia, which transports millions of pilgrims from two hundred countries to perform Hajj and Umrah in Makkah. In general, more than 50% of construction projects fail on one more area. Our method of research is empirical based on the analysis of responses received from seventy-one respondents to our survey questions. We shall also synthesize literature that utilizes previous research and case studies on aviation and public project failures. We believe that this research will be valuable in ascertaining and mitigating direct causes for the numerous project delays in Kingdom of Saudi Arabia.

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Information technologies of 21st century and their impact on the society

Cited by 41 publications

References 26 publications

Implementation and evaluation of the DAOM framework and support tool for designing blockchain decentralized applications

Implementation and evaluation of the DAOM framework and support tool for designing blockchain decentralized applications

Customer Relationship Management (Crm) in the 21st Century: A Review

Project execution obstacles: a case of King Abdulaziz Airport in Saudi Arabia

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