Information Technologies and System Evaluation: Uses and Practices in the Online Context

Abstract

The purpose of this paper is to have a clear understanding of user’s management strategies’ in an online information technologies environment. The contribution focuses on a recent exploratory study carried out with notarial e-tourism platforms for a better understanding of design evaluation and uses. The conceptual framework links various dimensions with a strategic perspective in the information science and technologies domains: online information design evaluation. We develop a conceptual model emerging from the review of existing literature. We identify that homepage construction, users’ satisfaction, Web 2.0 technologies and social media initiatives are key factors affecting positively the website design effectiveness. We stress that even though the different dimensions can be considered separately, as they have an interdependent and a positive correlation with platform performance. Research finding are used as a basis for developing prescriptive guidelines to better direct the activities for designing and developing e-commerce online platforms.