Information Systems Outsourcing Reasons and Risks: Review and Evolution

González, Reyes; Gascó, José L.; Llopis, Juan

doi:10.1080/1097198x.2016.1246932

Cited by 33 publications

(23 citation statements)

References 69 publications

(31 reference statements)

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“…The comparison of risks and benefits was also used in the study of IT procurement. Hidden costs and several security problems were considered risks (Earl ; Kaynak, Tatoglu, and Kula ); while in other studies (Gonzalez, Gasco, and Llopis ; Kaynak, Tatoglu, and Kula ; Kremic, Tukel, and Rom ), the cost advantage and quality improvement were considered the benefits in the research of IT procurement and IS outsourcing. Some researchers (Gewald and Dibbern ; Jurison ) consider the primary risk of outsourcing to be companies that cannot manage their own IS, while some IT procurement studies (Kannabiran and Dharmalingam ) considered the immature capability of the organization in adopting IT as the risk factor.…”

Section: Theory Development and Hypothesismentioning

confidence: 99%

Analysis of the Determinants of Software-as-a-Service Adoption in Small Businesses: Risks, Benefits, and Organizational and Environmental Factors

Kim

Jang

Yang

2016

Journal of Small Business Management

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Cloud computing is a cutting‐edge information technology (IT) that receives computing resources and services from external providers rather than building their own information systems. Software‐as‐a‐Service (SaaS), one of the cloud computing models, has a built‐in best business practice and thus can be useful not only in reinforcing the IT capability of small businesses but also in improving business processes at the same time. The study investigated factors that affect the intention of small companies in Korea to adopt SaaS. The results were that (1) they were more concerned with the security risks than the economic or performance risks, (2) they were trying to improve the business process rather than quality improvement or cost, (3) management support was considered to be more important than the resources or IT capacity for the adoption of SaaS, and (4) they also considered the support of the vendor more important than the support of the government. The result of the study will provide practical strategies for not only small companies considering the adoption of SaaS and vendors supplying SaaS, but also government when setting up policies.

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Section: Theory Development and Hypothesismentioning

confidence: 99%

Analysis of the Determinants of Software-as-a-Service Adoption in Small Businesses: Risks, Benefits, and Organizational and Environmental Factors

Kim

Jang

Yang

2016

Journal of Small Business Management

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“…Hence, we also observe a shift in SMEs from only buying the resources, to SMEs outsourcing their key operations due to the competitive market environment [63]. However, utilizing outsourcing as one of the key strategies might mean high dependency upon the vendors [156]. This is especially important for competitiveness where "business success now depends on the sum of both the SME's and its partners' performances" [30, p. 295].…”

Section: A Supply Chain Resilience and The Role Of Collaborationmentioning

confidence: 99%

A Systematic Literature Review of Supply Chain Resilience in Small–Medium Enterprises (SMEs): A Call for Further Research

Bak

Shaw

Colicchia

et al. 2023

IEEE Trans. Eng. Manage.

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In this article, with the increased disruptions faced by businesses and the occurrence of natural disasters in the world, supply chain resilience remains a major challenge especially for smalland medium-sized enterprises (SMEs). Despite the relevance of SMEs to the economy, there is limited scholarly work on resilience practices in SMEs and a limited understanding of how SMEs can achieve resilience. To understand the role of supply chain resilience in SMEs, we undertake a systematic literature review (SLR), which results in the identification and analysis of 101 journal articles, published between 2006 and 2019, on SME supply chain resilience. Our analysis into SME supply chain resilience highlights four focal areas: 1) the role of collaboration and culture; 2) the role of SMEs' capabilities; 3) the role of Information Systems; and (4) the role of cost and financing. Our SLR investigation identifies future research directions and focal areas tailored to SMEs to help them to assess and develop their supply chain resilience.

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“…For instance, Brender and Markov (2013) focused on risk and control analysis with a sample of Swiss companies concerning their prospective adoption of public cloud services. In another research surveying 329 Spanish companies, Gonzalez, Gasco, and Llopis (2009) proposed top 10 reasons and 11 main risks of ITO and compared the ranking results in 2001 and 2006. Based on their findings, no dramatic changes seem to have taken place in the interval period.…”

Section: Descriptive Studiesmentioning

confidence: 99%

A Systematic Literature Review on IT Outsourcing Decision and Future Research Directions

Hanafizadeh

Zareravasan

2020

Journal of Global Information Management

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During the recent decades, some academic research on the subject of information technology outsourcing (ITO) decision has appeared in different outlets, which may impede the use of such resources and as a result, repetition of research by various researchers is very likely. The purpose of this paper is then to conduct a systematic literature review (SLR) pertaining to research on ITO decision. Then, this review intends to 1) classify ITO decision literature, 2) provide a list of factors affecting ITO decision, and 3) identify ITO strategies. To this end, 91 ITO articles published between 2000 and 2018 in 51 unique journals were reviewed. The results yielded three kinds of descriptive, relational, and comparative ITO decision studies. The determinants of ITO decisions are classified into technological, organizational, environmental and user adoption factors. Furthermore, the trend of studied ITO strategies in the reviewed literature is analyzed, and future sourcing varietals are proposed. Finally, some insights and future research directions are proposed based on the review results.

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Information Systems Outsourcing Reasons and Risks: Review and Evolution

Cited by 33 publications

References 69 publications

Analysis of the Determinants of Software-as-a-Service Adoption in Small Businesses: Risks, Benefits, and Organizational and Environmental Factors

Analysis of the Determinants of Software-as-a-Service Adoption in Small Businesses: Risks, Benefits, and Organizational and Environmental Factors

A Systematic Literature Review of Supply Chain Resilience in Small–Medium Enterprises (SMEs): A Call for Further Research

A Systematic Literature Review on IT Outsourcing Decision and Future Research Directions

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