Information Communication Technology (ICT) Utilization in Uganda Local Governments; Why Low Uptake?

Information Communication Technology (ICT) Utilization in Private Universities in Uganda: Exploring Strategies to Improve. A Case of Uganda Christian University

“…[1] argues that innovation is not a fashion but an essential element leading to long-term survival of organizations and a process of using new ideas to satisfy customers by converting new knowledge into products and services.…”

“…In the context of ICTs, researchers who have adopted Roger's diffusion of innovations (DoI) theory consistently found that top management support is a strong determinant of ICT implementation success [12]. On the contrary, when [13] used the social cognitive theory of [1] to study the effect of top management support on ICT utilization, they found that top management did not affect ICT utilization at all. [14] argued that top management needs to establish willingness on the part of the organizational members by creating a climate of cooperation, demonstrating the efficacy of the new system and its benefits over the old ways of doing things.…”

“…[15] pointed out that top management systems are critical issues in ICT utilization among users. Moreover, [15], as cited by [1], argues that engaging leaders in ICT trainings enables staff achieve higher potential in technology thereby enhancing ICT utilization. Meanwhile, [3] contends that no successful large scale change or ICT adoption effort has advanced without the support of top management.…”

“…Governments and organizations worldwide are increasingly recognizing the need to facilitate access to public services through information exchange using Information and Communications Technologies (ICT) [1]. This paper presents problem statement, literature review, methodology, empirical findings, discussions, implications of the study, conclusions and recommendations.…”

“…The study was an extension of a similar study by [1] conducted among local government staff in Uganda and was extended among staff at Uganda Christian University. A total of 108 respondents out of the accessible 130 representing 83.0% response rate was realized after administering the study instruments over a period of two (2) weeks.…”