Information Communication Technologies (ICTs), Crisis Communication Principles and the COVID-19 Response in South Korea

Paek, Hye‐Jin; Hove, Thomas

doi:10.1177/0973258620981170

Cited by 23 publications

(24 citation statements)

References 11 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Top federal government officials in elected positions can work on improving their reputation and the perceptions the public has about them so that they too can be considered a more trusted and authoritative source in crises. From an international perspective, this approach has been evidenced in South Korea's response to the COVID-10 pandemic (Paek & Hove, 2021). Paek and Hove (2021) pointed out in their study that politicians in South Korea have worked to avoid contradictions with health experts, which is different from the actions of some government officials in the US and other countries.…”

Section: Practical Implicationsmentioning

confidence: 99%

The Public’s Perceptions of Government Officials’ Communication in the Wake of the COVID-19 Pandemic

Bickham

Francis

2021

Journal of Creative Communications

View full text Add to dashboard Cite

Early news coverage in the US about the COVID-19 pandemic focused on information released from local, state and federal government officials. With an emphasis on US government at these levels, this study examined whether the public’s credibility perceptions and trust in government, along with message exposure, influenced their adherence to information from the government about (a) stay-at-home orders, (b) social distancing and (c) COVID-19 testing. Source credibility theory and situational crisis communication theory provided the theoretical framework for this study. Through the survey data analysis, we investigated communication preferences in the wake of the pandemic and whether credibility perceptions differed according to the level of government. Survey findings revealed that message exposure influenced respondents’ perceived credibility of and trust in government officials during and after the stay-at-home order. Finally, practical implications regarding recommended communication strategies based on the findings were discussed.

show abstract

Section: Practical Implicationsmentioning

confidence: 99%

The Public’s Perceptions of Government Officials’ Communication in the Wake of the COVID-19 Pandemic

Bickham

Francis

2021

Journal of Creative Communications

View full text Add to dashboard Cite

show abstract

“…These systems provide protections of the civil liberties and are respectful of social norms. The other notable solutions that have demonstrated effectiveness in terms of privacy preservation are, information communication technologies [37], legal construction of the privacy [38], adoption of the latest technologies [39], and geospatial technologies [40]. All these solutions have demonstrated effectiveness for preserving people's privacy when data are distributed for analysis or determining the probability of exposure.…”

Section: Latest Technologies/solutions Devised So For To Alleviate Prmentioning

confidence: 99%

Towards Privacy Paradigm Shift Due to the Pandemic: A Brief Perspective

Majeed

Lee

2021

Inventions

View full text Add to dashboard Cite

With the advent of the pandemic (e.g., novel corona virus disease 2019 (COVID-19)), a tremendous amount of data about individuals are collected by the health authorities on daily basis for curbing the disease’s spread. The individuals’ data collection/processing at a massive scale for community well-being with the help of digital solutions (e.g., mobile apps for mobility and proximity analysis, contact tracing through credit card usage history, facial recognition through cameras, and crowd analysis using cellular networks data etc.) raise several privacy concerns. Furthermore, the privacy concerns that are arising mainly due to the fine-grained data collection has hindered the response to tackle this pandemic in many countries. Hence, acquiring/handling individuals data with privacy protection has become a vibrant area of research in these pandemic times. This paper explains the shift in privacy paradigm due to the pandemic (e.g., COVID-19) which involves more and detailed data collection about individuals including locations and demographics. We explain technical factors due to which the people’s privacy is at higher risk in the COVID-19 time. In addition, we discuss privacy concerns in different epidemic control measures (ECMs) (e.g., contact tracing, quarantine monitoring, and symptoms reporting etc.) employed by the health authorities to tackle this disease. Further, we provide an insight on the data management in the ECMs with privacy protection. Finally, the future prospects of the research in this area tacking into account the emerging technologies are discussed. Through this brief article, we aim to provide insights about the vulnerability to user’s privacy in pandemic times, likely privacy issues in different ECMs adopted by most countries around the world, how to preserve user’s privacy effectively in all phases of the ECMs considering relevant data in loop, and conceptual foundations of ECMs to fight with future pandemics in a privacy preserving manner.

show abstract

“…In attempt to facilitate these activities, ICTs were used to support patient confirmation and to send alert messages to the personal telephone of related individuals. 20 To our knowledge, this is the first study to survey the current status of use of telepharmacy by pharmacists during the COVID-19 outbreak in HCMC.…”

Section: Discussionmentioning

confidence: 99%

“…For example, the Korean government used ICTs in a variety of ways to enhance crisis communication, coordinate large-scale public health efforts, and supply chains in the management of COVID-19 without the need to resort to extreme measures such as lockdowns. 20 Similarly, during the ongoing COVID-19 pandemic in Vietnam, in response to the appeal to support patients and reduce pressure on the healthcare system, a network of companion doctors and provision of health care bags were constructed. Thanks to these activities, patients could quickly contact pharmacists for medication consultations via publicly available phone numbers.…”

Section: Discussionmentioning

confidence: 99%

Pharmacists’ Perspectives on the Use of Telepharmacy in Response to COVID-19 Pandemic in Ho Chi Minh City, Vietnam

Dat

Tran

et al. 2022

Journal of Pharmacy Technology

View full text Add to dashboard Cite

Introduction: Telepharmacy, the application of information and communication technologies in healthcare services, has been adopted in many countries to provide patients with pharmaceutical care. However, it has yet to be widely used in Vietnam. This study was conducted to assess the current status of use and the factors associated with the willingness to use telepharmacy of pharmacists in Vietnam. Methods: A descriptive cross-sectional study was conducted from February to July 2021; 414 pharmacists were recruited to fill in an online survey. Results: Overall, 86.7% of participants have used telepharmacy application and 87.2% of them were willing to apply telepharmacy in pharmacy practice. According to our multivariate analysis, the level of readiness was associated with positive attitude (odds ratio [OR] = 4.67; 95% confidence interval [CI]: 2.26-9.66), and a good behavior (OR = 11.34; 95% CI: 3.84-33.45). Discussion: Developing a telepharmacy system with appropriate features is essential to meet the requirements of pharmacy practice amid the spread of the COVID-19 pandemic.

show abstract

Information Communication Technologies (ICTs), Crisis Communication Principles and the COVID-19 Response in South Korea

Cited by 23 publications

References 11 publications

The Public’s Perceptions of Government Officials’ Communication in the Wake of the COVID-19 Pandemic

The Public’s Perceptions of Government Officials’ Communication in the Wake of the COVID-19 Pandemic

Towards Privacy Paradigm Shift Due to the Pandemic: A Brief Perspective

Pharmacists’ Perspectives on the Use of Telepharmacy in Response to COVID-19 Pandemic in Ho Chi Minh City, Vietnam

Contact Info

Product

Resources

About