The Public’s Perceptions of Government Officials’ Communication in the Wake of the COVID-19 Pandemic

Bickham, Shaniece B.; Francis, Diane B.

doi:10.1177/09732586211003856

Cited by 17 publications

(12 citation statements)

References 33 publications

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“…The issue with news of this nature is captured by Ujumadu (2020), where he stated that ‘hungry citizens are more dangerous than Covid-19’. The dangers in this form of publication are highlighted in Bickham and Francis (2021), where it was affirmed that message exposure influence respondents’ perceived credibility of and trust in government officials’ activities during the COVID-19 pandemic.…”

Section: The Place Of Stakeholders’ Perception Of Communication For D...mentioning

confidence: 99%

Analysis of Stakeholders’ Perception of the Role of Development Communication: Disturbing Tales from the Niger Delta

Alakwe

Okpara

2022

Journal of Creative Communications

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Extant literature and critical observation indicate that the Niger Delta has grappled with developmental challenges for decades. The underdevelopment has often been referred to as a paradox in relation to the abundant natural resources domiciled in the region. This research is, therefore, initiated to explore the role communication plays in the development of the Niger Delta and most importantly, analyse the way the stakeholders perceive development communication. Leveraging a qualitative, exploratory and phenomenological approach and working with 53 participants drawn from 6 different communities in the Niger Delta, this study utilised focus group discussions and digital ethnography to extract answers to the research questions. Findings reveal a high level of dissonance between the people and the government, attributed to the style and forms of communication, and the apparent lack of participation of the people in developmental plans. The study argues that these result in a negative perception of communication from the government and other developmental agencies while affirming positively the centrality of the participatory model of development communication in the development of the region.

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Section: The Place Of Stakeholders’ Perception Of Communication For D...mentioning

confidence: 99%

Analysis of Stakeholders’ Perception of the Role of Development Communication: Disturbing Tales from the Niger Delta

Alakwe

Okpara

2022

Journal of Creative Communications

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“…Asymmetric information theory holds that information disclosure is critical in determining consumer trust in the government. Similarly, according to source credibility theory, message exposure is the most important element in determining families' faith in the government [57]. GP 0 is measured in this article by perceptions of policy efficacy in the following areas: (1) GP 1 : efficacy in promoting WBEV recycling; (2) GP 2 : efficacy in supervising WBEV recycling; (3) GP 3 : efficacy in alerting against illegal recycling; and (4) GP 4 : efficacy in standardizing recycling disposal behavior.…”

Section: Variables Study Architecture and Hypothesesmentioning

confidence: 99%

Consumer Willingness to Recycle The Wasted Batteries of Electric Vehicles in the Era of Circular Economy

Guo¹,

Huang²

2023

Sustainability

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Electric vehicles (EVs) are increasingly being used for the benefit of the environment and to foster the development of a low-carbon circular economy. However, compared to internal combustion engine cars, spent EV batteries (WBEVs) constitute a different form of waste, and their recycling mechanism is still in its early stages. WBEV consumer willingness to recycle is an issue in a circular economy in which EV users should be WBEV recycling pioneers. The purpose of this article is to develop an analytical model for consumers’ desire to return WBEVs for recycling, based on the circular economy and consumer welfare, in order to investigate consumer incentives for the construction of a WBEV recycling system. PLS-SEM was used for the analysis, and the results revealed the following. First, both the perception of government policy and environmental attitudes have significant positive causal effects on consumers’ intentions to recycle. Second, the perception of benefits has a significant positive mediating effect on recycling intention, whereas the perception of loss has a significant negative mediating effect. Third, the multigroup analysis found that, with the exception of gender, the variables of age, income, education, area of residence, recycling experiences, and EV ownership all have substantial moderating impacts, although their routes and directions vary considerably. Recycling policies must be appropriate for consumers, and this has policy consequences for the circular economy. Environmental education and incentives should be provided to increase consumer knowledge and willingness to recycle. Big data might help with the design of a WBEV recycling system. It is necessary to create an intelligent recycling platform, cross-regional recycling collaboration, and smart logistics for WBEVs. Further, the battery refill mechanism of energy replenishment might encourage the recycling of WBEVs.

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“…The situational crisis communication theory suggests that people have a higher level of trust in the government and other authorities after a major crisis or event. Previous studies have found that the public can benefit from effective publicity and communication during an influenza pandemic, which can help guide them to comply with recommendations during a public health crisis [ 41 ]. During this pandemic, we infer that the public will trust the advice given by vaccine experts.…”

Section: Research Model and Hypothesesmentioning

confidence: 99%

What Motivates People to Receive Continuous COVID-19 Vaccine Booster Shots? An Expectation Confirmation Theory Perspective

Liu

2022

Healthcare

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(1) Background: Abundant evidence has shown that the COVID-19 vaccine booster is highly effective against the Omicron variant. It is of great practical significance to explore the factors influencing the intention to receive COVID-19 booster shots. (2) Methods: We introduced expectation confirmation theory as the basis to construct a model of the factors of the vaccination intention for COVID-19 vaccine boosters. We obtained two batches of questionnaires through Chinese social platforms, with a valid sample size of 572. To test the model, we used SmartPLS3.0 software for empirical analysis. (3) Results: In terms of the characteristics of the vaccine itself, perceived vaccine efficacy and perceived vaccine safety had significant positive effects on expectation confirmation. Regarding vaccination services, perceived vaccination convenience also had a significant positive effect on expectation confirmation. Expectation confirmation positively affected the vaccination intention for the COVID-19 vaccine boosters. Furthermore, the results showed two moderating effects: first, health consciousness negatively moderated the positive effect of perceived vaccine safety on expectation confirmation; second, the time interval since the last dose negatively moderated the positive effect of perceived vaccine efficacy on expectation confirmation. (4) Conclusions: Our research demonstrated that there is an expectation confirmation process for previous COVID-19 vaccines before people consider whether to obtain a booster shot. Perceived vaccine efficacy and perceived vaccine safety remained important factors in receiving COVID-19 booster shots, and our conclusions were consistent with previous literature. In this study, multiple dimensions such as distance and cost were used to measure perceived vaccination convenience. This new variable improve the explanatory power of the convenience of the vaccination service and enrich the variables of the factor model of vaccination intention. In addition, the moderating effects of health consciousness and time interval were found. The findings can provide a theoretical reference for public health institutions to help them understand the formation process of people’s intention to receive the COVID-19 vaccine booster.

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The Public’s Perceptions of Government Officials’ Communication in the Wake of the COVID-19 Pandemic

Cited by 17 publications

References 33 publications

Analysis of Stakeholders’ Perception of the Role of Development Communication: Disturbing Tales from the Niger Delta

Analysis of Stakeholders’ Perception of the Role of Development Communication: Disturbing Tales from the Niger Delta

Consumer Willingness to Recycle The Wasted Batteries of Electric Vehicles in the Era of Circular Economy

What Motivates People to Receive Continuous COVID-19 Vaccine Booster Shots? An Expectation Confirmation Theory Perspective

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