“…The prior studies have confirmed that perceived overload was an important factor that caused users’ negative perception, such as fatigue, regret, technostress, emotional exhaustion, and so on, and then further triggered users’ negative behavior [ 16 , 18 , 49 , 50 , 51 , 52 ]. However, the existing research mainly focuses on social information system products which are mainly used for entertainment, relaxation, socializing, such as WeChat, Facebook, Twitter, Pinterest, and the research objects are mainly young users.…”