2007
DOI: 10.1016/j.jbusres.2006.10.013
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Information at tourism destinations. Importance and cross-cultural differences between international and domestic tourists

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Cited by 43 publications
(34 citation statements)
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“…Although less researched, significant behavioral differences have also been recorded between domestic and international tourists. Evidence indicates that domestic tourists have different travel motivations compared to international tourists [7,8], as well as varying destination image perceptions [9], information search behavior and source preferences when trip-planning [10], recreational and shopping choices [11][12][13][14][15], service expectations [16,17], and degrees of destination loyalty and satisfaction [18]. The greater distances traveled by international tourists, including often-increased holiday length, are thought to be key factors that influence this behavioral difference from domestic visitors [13,15,[19][20][21][22].…”
Section: Introductionmentioning
confidence: 99%
“…Although less researched, significant behavioral differences have also been recorded between domestic and international tourists. Evidence indicates that domestic tourists have different travel motivations compared to international tourists [7,8], as well as varying destination image perceptions [9], information search behavior and source preferences when trip-planning [10], recreational and shopping choices [11][12][13][14][15], service expectations [16,17], and degrees of destination loyalty and satisfaction [18]. The greater distances traveled by international tourists, including often-increased holiday length, are thought to be key factors that influence this behavioral difference from domestic visitors [13,15,[19][20][21][22].…”
Section: Introductionmentioning
confidence: 99%
“…Tourists first of all choose a destination and only then make a decision about accommodation and other services (Lickorish and Jenkins, 1997;Ortega and Rodriguez, 2007). Therefore, the impact the image of the destination has on the customer is considered significant in the consumer"s decision-making process (Batista and Huan, 2014).…”
Section: Language Use In Marketing Tourismmentioning
confidence: 99%
“…In the tourism context, cross-cultural differences affect the perception of service quality (Espinoza, 1999), travel service (Crotts & Erdmann, 2000), information search (Gursoy & Chen, 2000;Ortega & Rodriguez, 2007) and holiday satisfaction (Master & Prideaux, 2000). Besides, cross-cultural differences also influence host and guest interactions (Reisinger & Turner, 1997;Reisinger & Turner, 1998;Thyne, Lawson & Todd, 2006), the perceived impact of political instability on tourism (Seddighi, Nuttall & Theocharous, 2001) and hostel customers (Yuksel, Kilinc & Yuksel, 2006).…”
Section: Cross-cultural Differences and Assimilationsmentioning
confidence: 99%