Information Architecture and Web Navigation

Schall, Andrew

doi:10.1016/b978-0-12-408138-3.00006-6

Cited by 5 publications

(6 citation statements)

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“…Rogers (2009) reported vague and confusing labels as one of the usability challenges. Schall (2014) argued that it is critical for a user to quickly be able to identify the primary ways they can navigate and use the user interface. A complex sub-navigation structure not properly designed can confuse, mislead and disorient users.…”

Section: Discussionmentioning

confidence: 99%

“…Rogers (2009) reported that the homepage consisted of some labels that were never used. Schall (2014) concluded that the visual design of navigational elements is equally as important in creating intuitive IA. Users often spend only a few seconds taking in all of the elements of the page.…”

Section: Discussionmentioning

confidence: 99%

“…Schall (2014) achieved the best understanding of user behaviour and their interpretation of information with studying the efficiency of IA via user-based techniques, such as card sorting, tree testing and eye tracking.…”

Section: Literature Reviewmentioning

confidence: 99%

“…It was with more reasonable information classification, more clear information structure and much higher usability. Schall (2014) achieved the best understanding of user behaviour and their interpretation of information with studying the efficiency of IA via user-based techniques, such as card sorting, tree testing and eye tracking.…”

Section: Literature Reviewmentioning

confidence: 99%

“…A few other studies focused on user experiences of library usability (Dalveren and Peker, 2022; Kous et al , 2020; Rogers, 2009). User involvement and extracting user mental models were highlighted in several studies (Guo and Yan, 2011; Schall, 2014; Sundt and Eastman, 2019; Wentzel et al , 2016). The current study aimed to consider the user’s step-by-step task-based experience to detect dark points in the DL of NLAI.…”

Section: Literature Reviewmentioning

confidence: 99%

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User experience and information architecture of the National Digital Library and archives of Iran: a usability investigation and card sorting

Najafgholinejad¹

2022

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Purpose This study aims to evaluate the usability and information architecture of the digital library (DL) website of the National Library and Archives of Iran (NLAI). Design/methodology/approach This applied study used an exploratory mixed method, card sorting. Data were collected by interviewing, observation, usability test and card sorting. By interviewing users about problems of the DL, eight tasks were predefined and users’ problems in the path were identified. Their satisfaction of the tasks and the usability rates were measured via a questionnaire. Card sorting was done to inform on the information organization of the website elements. The study population included all users of the DL of the NLAI in two groups: ten initiator users (public users) and ten expert users (librarians). SPSS was used for analysing the usability test quantitative data. MaxQda was applied for analysing interview-driven qualitative data. Qualitative content analysis, categorization (data organization and grouping) and determining main and secondary codes were applied as well. The sort optimal application was used for analysing card sorting data in the form of similarity matrix and dendrogram. For validating qualitative findings, triangulation was used. The internal reliability of the used questionnaire amounted to a = 0.87 Findings Regarding the assigned tasks, new initiator users by consuming 367.67 s for registering and new expert users by consuming 403 s spent the most time. Task 2 ranked first in being incomplete among 40% of initiator users and Task 3 ranked first by 30% of incompleteness. Expert users had more unsuccessful attempts. Task 5 with the mean rate of 3.35 and Task 8 with the mean rate of 2.25 were the most difficult and the easiest tasks, respectively. Some usability components were rated lower than the moderate point. Only 30% of initiator users and 10% of expert users were satisfied with the website. A total of 12 categories and 452 codes were identified as main problems of the DL. The problems related to a vague perception of concepts and labels with 90 repetitions and digital source display with six repetitions ranked as the first and the last problems in working with the DL, respectively. The sort optimal package produced the card sorting results as a matrix similarity and a dendrogram. Card sorting reflected some changes in organizing information items. Interviews after card sorting emerged some new groups to be included, such as links to other digital libraries, shared databases in the organization and frequently asked questions. Originality/value The library’s website should be designed in a manner so that it can satisfy users with different traits. As the information technologies are increasingly developing, the importance of such a design increases for better service provision and effective competition.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

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User experience and information architecture of the National Digital Library and archives of Iran: a usability investigation and card sorting

Najafgholinejad¹

2022

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Visual Communication Effects: Photography

Bock

2017

The International Encyclopedia of Media Effects

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Photographs are a key concern for communication researchers, and their ubiquity in today's mediatized culture render them even more important. Even though visual communication has only been a formal part of the academy since the latter half of the twentieth century, researchers in political, nonverbal, advertising, and newspaper research have long been concerned with how the audience processes images. Neurobiological research indicates that images are processed differently from words, and this has been borne out through social science. One key finding is that, even when viewers know they are looking at a photograph, the latter is perceived, at least initially, as reality. Images can call attention to information, increase recall, and cause users to spend more time reading a text. Images might also reinforce prejudicial judgments, confuse memory, and interfere with accurate cognition. Increased mediatization and digitization add urgency to the need for more research on photographic effects.

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Quantity vs. Quality of Interactions: The Combinatory Effects of Website Interactivity and Need for Cognition on Anti-Smoking Message Perceptions and Smoking Attitudes

2021

Mass Communication and Society

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Information Architecture and Web Navigation

Cited by 5 publications

References 1 publication

User experience and information architecture of the National Digital Library and archives of Iran: a usability investigation and card sorting

User experience and information architecture of the National Digital Library and archives of Iran: a usability investigation and card sorting

Visual Communication Effects: Photography

Quantity vs. Quality of Interactions: The Combinatory Effects of Website Interactivity and Need for Cognition on Anti-Smoking Message Perceptions and Smoking Attitudes

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