Information and Communication Technology and Organizational Performance During Covid-19 Pandemic: The Role of Organizational Commitment, Growth Mindset, and Entrepreneurial Orientation

Abstract

The purpose of this study is to assess how information and communication technology (ICT) adoption influences organizational performance (OP) during the Covid-19 pandemic by highlighting psychometric variables such as employees’ organizational commitment (OC), growth mindset (GM), and entrepreneurial orientation (EO). Based on the complementarity theory, we built a theoretical framework where OC, GM, and EO mediate the influence of ICT on OP and tested hypotheses proposed. Responses of 297 employees from agriculture cooperatives in Côte d’Ivoire were obtained on the basis of questionnaires which composed the data for this study. The empirical analysis affirmed the significant and positive effect of ICT adoption on OP, and the significant mediating effect of OC and GM in the relationship between ICT adoption and OP. However, the role of EO in mediating the influence of ICT adoption on OP is insignificant. This research increases understanding of the underlying process of the relationship between ICT adoption and organizational performance during the Covid-19 pandemic.

China Pakistan Economic Corridor Digital Transformation

“…Digital illiteracy reduces the opportunities in the new digital market for those who show a low level of ICT adoption, and in the future, they will be unemployed, uneducated, and isolated (Berg and Winden, 2002 ). It requires adopting a need-based mechanism to increase governmental efficiency and productivity while using technology (Li et al, 2021 ).…”

“…Pakistan can take advantage of 62 billion dollars of investment by managing it efficiently and transparently. In the current era, performance and transparency are expected from ICT applications in government, private, business, and public-private partnership (PPP) initiatives, which has a growing impact on the performance of mentioned forums (Li et al, 2021 ).…”

Information and Communication Technology (ICT) Effect on Supply Chain Performance in the Dairy Industry

“…ICT has come out to be an indispensable tool that helps in assisting and sustaining the business. The firm should adopt and implement ICT tools and techniques as their strategic weapon directly impacting the performance of the firm (Li et al, 2021, Hermawan et al, 2020. Dairy firms should shift their business from the traditional approach to ICT enabled supply chain system, enabling them to support prevailing business functions along with focusing on new business tactics (Bobb et al, 2011;Knight et al, 2011).…”

Modelo factorial exploratorio de gestión estratégica y compromiso del trabajo en la era COVID-19

“…Although intrinsic commitment has been identified as a job performance factor, the determinants have not been revealed (Li et al, 2021). Institutional leadership, understood as the influence of the State on the health sector, influences decisions and actions imposed by a vertical chain of command.…”