Information and communication technologies in interventions of Czech social workers when dealing with vulnerable children and their families

Recmanová, Adéla; Vávrová, Soňa

doi:10.1080/13691457.2018.1441137

Cited by 10 publications

(8 citation statements)

References 15 publications

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“…Technology-mediated social work services were reported as more available and accessible to a wider population (Byrne et al, 2019; Chan, 2016; Harris, 2021; Menon & Rubin, 2011; Mishna et al, 2015; Owen, 2020; Ramsey & Montgomery, 2014; Recmanová & Vávrová, 2018). In particular, the provision of services through online platforms enhanced the accessibility of social work to diverse population groups, particularly individuals with special needs or disabilities (Chan, 2016; Cwikel & Friedmann, 2019; Recmanová & Vávrová, 2018; Ten Bruggencate et al, 2019). In addition, the technology offered greater assistance in accessing hard-to-reach populations (Byrne et al, 2019).…”

Section: Resultsmentioning

confidence: 99%

“…Hence, it is unsurprising that social workers are willing to allocate more time to their service users than to obtain technological skills and knowledge. Nevertheless, training is crucial for using technological platforms in practice to provide high-quality service (Recmanová & Vávrová, 2018) and should be acknowledged in workers’ workloads. In addition to training, social workers should have an opportunity to be actively involved in designing proper tools, service delivery systems, and data management.…”

Section: Discussionmentioning

confidence: 99%

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A systematic review of technology-mediated social work practice: Benefits, uncertainties, and future directions

Afrouz

Lucas

2023

Journal of Social Work

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Summary Social workers are increasingly using digital technology and online platforms in service delivery, with many services having moved online in 2020 following the emergence of the COVID-19 pandemic. A systematic literature review was conducted to synthesize research on the benefits and uncertainties of technology-mediated social work practice. Relevant keywords were searched in the following databases, Scopus, EbscoHost, SocINDEX, and Google Scholar. A total of 28 articles were included in this review, and their findings were synthesized thematically. Findings The review revealed several benefits of using digital tools and online platforms, including providing services to the larger population and making social work more available and accessible. However, while technology was widely employed in social work practice, there were some uncertainties about the impacts of technology on practice, maintaining professional boundaries, and concerns over privacy and confidentiality. Implication There is a need for further support for social workers to access flexible, efficient, and creative tools to maintain the quality of service delivery. The interdisciplinary collaboration between social work bodies and organizations with technology developers will improve technology-mediated social work practice to be aligned with professional principles, ethics, and values.

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Section: Resultsmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

A systematic review of technology-mediated social work practice: Benefits, uncertainties, and future directions

Afrouz

Lucas

2023

Journal of Social Work

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“…The benefits and pitfalls of their use in social work with the target group of children at risk and their families in the Czech environment were dealt with in detail by Recmanová and Vávrová (2018). In the following summary, we will focus exclusively on the risk areas related to e-exclusion.…”

Section: Discussionmentioning

confidence: 99%

Using Ict In Social Work Focused On E-Exclusion Groups

Vávrová¹,

Recmanová²,

Kowaliková³

et al. 2019

The European Proceedings of Social and Behavioural Sciences

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“…E-exclusion is considered a dimension of social exclusion [11] and, thus, a subject of social work. Research of the Czech society has shown that senior groups [8,12] and children [8,13,14] living in the so-called disadvantaged social environment are among the groups of people most at risk of e-exclusion and subsequently social exclusion. In the presented study, we focus on the target group of vulnerable children and their families (according to § 6 of Act No.…”

Section: Of 25mentioning

confidence: 99%

“…The use of ICTs in social work with disadvantaged families and children was described, for example, by Vondrová [13]. Also, in 2016-2017, Recmanová and Vávrová [14] carried out research focused on information and communication technologies in social work interventions with vulnerable children and their families. Based on interviews with 25 social workers of social activation services for families with children and social workers of the department of social and legal protection of children, the topic of e-exclusion was considered very important by the respondents.…”

Section: Of 25mentioning

confidence: 99%

The Digital Exclusion of Vulnerable Children: Challenge for Sustainability Issues in Czech Social Work Practice

Kalenda

Kowaliková

2020

Sustainability

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The aims of this study are (1) to draw attention to the digital exclusion of vulnerable children as a systemic (socio-ecological) problem that is gaining momentum during emergencies; (2) to reflect the subjectively perceived readiness of social workers as one of the actors in the system, whose task is to contribute to the mitigation of risks arising from digital exclusion of the target group and to ensure the sustainability development of society; (3) from the position of the target group, to reflect the situation of their digital literacy and thus exclusion; and (4) to make recommendations to public policy makers and social workers to mitigate these risks and to promote sustainability. We draw on the socio-ecological model of social work which views a person in the context of their environment. The aim of the research was to analyze the use of information and communication technologies (ICTs) in social work with vulnerable children and their families and to detect system deficits contributing to digital exclusion. Based on a questionnaire survey (N = 105), interviews with representatives of the target group (N = 20), and expert interviews (N = 4), both the main shortcomings in the digital skills of employees and the needs of the target group were identified and systemic measures were proposed.

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Information and communication technologies in interventions of Czech social workers when dealing with vulnerable children and their families

Cited by 10 publications

References 15 publications

A systematic review of technology-mediated social work practice: Benefits, uncertainties, and future directions

A systematic review of technology-mediated social work practice: Benefits, uncertainties, and future directions

Using Ict In Social Work Focused On E-Exclusion Groups

The Digital Exclusion of Vulnerable Children: Challenge for Sustainability Issues in Czech Social Work Practice

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