2022
DOI: 10.2196/37134
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Infodemic Management Using Digital Information and Knowledge Cocreation to Address COVID-19 Vaccine Hesitancy: Case Study From Ghana

Abstract: Background Infodemic management is an integral part of pandemic management. Ghana Health Services (GHS) together with the UNICEF (United Nations International Children's Emergency Fund) Country Office have developed a systematic process that effectively identifies, analyzes, and responds to COVID-19 and vaccine-related misinformation in Ghana. Objective This paper describes an infodemic management system workflow based on digital data collection, qualit… Show more

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Cited by 17 publications
(16 citation statements)
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“…Rather than “engaging with the structures that shape health behaviour” in this part of Ghana towards ensuring that the information provided was effective, a technocratic approach to vaccine uptake remained unperturbed. Ghana's response to COVID-19 was framed in terms of technological innovation, from stories about drones delivering vaccines to health services' use of online infographics and a COVID-19 dashboard to disseminate daily case counts and educate individuals on the importance of taking the COVID-19 vaccine ( Lohiniva et al, 2022 ; Vincent, 2021 ), a strategy that bled into how information was delivered nationwide. As one participant put it,…”
Section: Discussionmentioning
confidence: 99%
“…Rather than “engaging with the structures that shape health behaviour” in this part of Ghana towards ensuring that the information provided was effective, a technocratic approach to vaccine uptake remained unperturbed. Ghana's response to COVID-19 was framed in terms of technological innovation, from stories about drones delivering vaccines to health services' use of online infographics and a COVID-19 dashboard to disseminate daily case counts and educate individuals on the importance of taking the COVID-19 vaccine ( Lohiniva et al, 2022 ; Vincent, 2021 ), a strategy that bled into how information was delivered nationwide. As one participant put it,…”
Section: Discussionmentioning
confidence: 99%
“…This highlights the importance of having social listening in place. Ghana Health Services together with the UNICEF country office have established a misinformation management task force for COVID-19 misinformation management that could be expanded to include poliorelated rumors and misinformation [61].…”
Section: Discussionmentioning
confidence: 99%
“…The CDC State of Vaccine Confidence Insight Reporting System is an infodemic surveillance system in its infancy, particularly when compared with more established public health surveillance systems. Although few other examples of infodemic surveillance systems exist ( 16 – 19 ), the idea for these systems is not new. Multiple public health experts have pointed out the need for routinized infodemic data systems for the purposes of detecting and responding to infodemics ( 20 24 ).…”
Section: Vision and Considerations For Infodemic Surveillance Systemsmentioning
confidence: 99%