Influential Factors for E-Government Success in the Middle East

Abstract

Due to strong budgetary restrictions on the one hand, and increasing citizens' demands on the other, e-government initiatives often represent a combination of prestige projects and financial necessity. However, to transform e-government initiatives from ambitious ideas into fruitful outcomes, several success factors have to be considered that vary from case to case, depending on the structural characteristics of the social, cultural, and political environment. Based on the e-government implementation success framework of and a case study of e-government implementation in the Kingdom of Saudi Arabia, this research extends the view of e-government implementations by focusing on the themes culture and demography and develops critical success factors subordinated to these themes. These include five factors determining the cultural component and four factors determining the demographic component, each of which influence the respective success or failure of large e-government projects.

An Analysis of the Process of Converting Paper Documents into Electronic Documents in the Tax Administration System in Indonesia

“…• Based on Digital Government Literature Review [9][10][11][12][13]. The indicator used is Technological Aspect -Ease of Use [14] and Individual Aspect -Commitment and Motivation [10].…”

“…Therefore, the purpose of this study is to examine the process for converting paper documents into electronic ones in the tax administration system in Indonesia and use several model including the IS Success Model [6,7] and Maturity Models [8]. It can also be analyzed using a literature review, such as the Digital Government Literature Review [9][10][11][12][13][14] and the IS success literature review [15,16].…”

Assessing the impact of readiness factors on e-government outcomes

“…Emphasizing the fact that success factors of e-government initiatives vary from one case to another due to the structural characteristics of the social, cultural, and political environments, Franke et al (2015) asserted that demographic themes of citizens greatly influence e-government adoption. Reviewing a number of e-government implementation projects in the Middle East, they also proved that national culture plays a fundamental role in achieving successful e-government outcomes.…”

Digital Government Development, Local Governments’ Attention Distribution and Enterprise Total Factor Productivity: Evidence from China

“…Over the years, under the vigorous promotion of the central government, China has made great progress building digital government, but the development and the implementation effect of digital government varies significantly in different regions, and there are still many problems such as "zombie websites" and "information islands". While the economic development level, public demand, cultural characteristics, and other factors can explain the differences in building regional digital government [12], the influence of digital technology practice scenarios cannot be ignored. In China, the political system, characterized by inter-governmental relations and personnel promotion, constitutes the institutional environment for the application of government digital technology [13,14].…”