Influence of Green Practices on Organizational Competitiveness: A Study of the Electrical and Electronics Industry

Sellitto, Miguel Afonso; Hermann, Felipe Fehlberg

doi:10.1080/10429247.2018.1522220

Cited by 55 publications

(27 citation statements)

References 93 publications

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“…These findings are consistent with Sellitto and Hermann (2019), who investigated the competitive enablers observed in the Brazilian electrical and electronics industry.…”

Section: Discussionsupporting

confidence: 91%

The after-sales strategy of an industrial equipment manufacturer: evaluation and control

Sellitto

2020

IJQRM

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PurposeThe purpose of this study is to evaluate the after-sales strategy of an industrial equipment manufacturer.Design/methodology/approachThe research study’s object is the Brazilian operation of a company belonging to a multinational group that designs, manufactures and installs technology-based equipment. The research method is qualitative modeling with a quantitative analysis. A literature review and a focus group with managers organized the after-sales strategy of the company in four constructs measured by 24 indicators. The constructs are technical assistance (TA), reliability management (RM), customer relationships (CRs) and spare part logistics (SL). A total of seven managers evaluated the importance and performance of the indicators.FindingsTA, RM and CRs are lagging constructs (the importance is greater than the performance), whereas SL is a leading construct (the opposite). The study proposed four strategic actions that change the type of emphasis that the company poses to service: from in-house to field maintenance service, from correction to prevention reliability improvement, from technical- to customer-focused relationships and from direct to integrated logistics service.Research limitations/implicationsThe study limits to the case of a technology-based manufacturing company.Practical implicationsThe strategic movement reallocates resources from leading indicators to lagging indicators in a sharp, clear movement of forces in the company.Originality/valueThe main contribution is a structured method to evaluate and control the strategic performance of an industrial equipment manufacturer in after-sales activities.

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“…These findings are consistent with Sellitto and Hermann (2019), who investigated the competitive enablers observed in the Brazilian electrical and electronics industry.…”

Section: Discussionsupporting

confidence: 91%

The after-sales strategy of an industrial equipment manufacturer: evaluation and control

Sellitto

2020

IJQRM

Self Cite

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“…It has been revealed by CSR research that green management has a pivotal role regarding establishing a firm's image in the core of the business. Green practices have been considered as one of the very salient ingredients that eventually determine green image and green competitiveness of the firm (Schwaiger, 2004;Sellitto & Hermann, 2019). Evaluation of the firm's image, its repute, and loyalty of customers are also affected substantially by green management of firms (Dutta, Umashankar, Choi, & Parsa, 2008).…”

Section: Introductionmentioning

confidence: 99%

Examining the role of environmental corporate social responsibility in building green corporate image and green competitive advantage

Alam

Islam

2021

Int J Corporate Soc Responsibility

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Green concern is making a profound impact on building green competitive advantage (GCA) across the globe. Apparel sector of Bangladesh is at crossroads regarding sustainability of firms. Green initiatives are thus required for ensuring the survival of apparel sector. The current study attempts to examine the interplay among environmental corporate social responsibility (ECSR) dimensions, green corporate image (GCI), and green competitive advantage of firms. To address the research topic, structural equation modeling approach has been adopted. Based on prior research findings, five hypotheses have been devised and finally evaluated by collecting data from 53 apparel firms enlisted with Dhaka Stock Exchange, Bangladesh. The study findings reveal that the ECSR dimensions have critical role to play over building GCI and GCA at the firm level. The study attempted to integrate ECSR, GCI, and GCA and contributes to the holistic understanding of the green anxieties of the business world. Understanding the critical role of ECSR, this study calls for proactive managerial actions regarding organizational sustainability.

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“…Agyabeng-Mensah and Tang (2021) established that green logistics practices significantly influence green competitiveness. Also, a survey carried out by Sellitto and Hermann (2019) among firms in Brazil's electrical and electronic industry confirmed the efficacy of green practices in influencing firm competitiveness. Implementing green practices (i.e.…”

Section: Literature Review and Hypotheses Developmentmentioning

confidence: 82%

Eco-market orientation in the logistics industry: a conveyor belt for achieving organizational outcomes via green logistics practices

Afum

Agyabeng‐Mensah

Baah

et al. 2022

IJLM

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PurposeThe compounding impacts of climate change has mobilised unstinting endeavours of researchers, ecologists and corporate leaders to explore new ways for the logistics industry to manage environmental problems, improve social outcomes and gain competitive advantage. The purpose of this study is to investigate the mediation roles of inbound green logistics practices and outbound green logistics practices between eco-market orientation, green value competitiveness and social sustainability.Design/methodology/approachBy employing explanatory research design, with questionnaire-based survey, data for the study was collected from Ghanaian logistics firms. The data is analysed using the partial least square structural equation modelling.FindingsThe results indicate that eco-market orientation has a significant positive impact on green value competitiveness. However, eco-market orientation was found to have an insignificant impact on social sustainability. The results further confirmed the notion that eco-market orientation substantially strengthens the implementation of inbound green logistics practices and outbound green logistics practices. Specifically, the mediation analysis confirmed that inbound green logistics practices and outbound green logistics practices serve as indirect mechanisms through which eco-market orientation significantly influences green value competitiveness and social sustainability.Originality/valueCompared to previous literature, this is a pioneer study that develops an explanatory research framework under the lenses of the natural resource-based theory, stakeholder theory and resource advantage theory in illuminating how inbound green logistics practices and outbound green logistics practices act as mediation mechanisms between eco-market orientation and green value competitiveness and eco-market orientation and social sustainability.

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Influence of Green Practices on Organizational Competitiveness: A Study of the Electrical and Electronics Industry

Cited by 55 publications

References 93 publications

The after-sales strategy of an industrial equipment manufacturer: evaluation and control

The after-sales strategy of an industrial equipment manufacturer: evaluation and control

Examining the role of environmental corporate social responsibility in building green corporate image and green competitive advantage

Eco-market orientation in the logistics industry: a conveyor belt for achieving organizational outcomes via green logistics practices

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