Industrial relations and the management of whistleblowing after the Francis report: what can be learned from the evidence?

Lewis, David; D’Angelo, Alessio; Clarke, Lisa

doi:10.1111/irj.12106

Cited by 7 publications

(6 citation statements)

References 19 publications

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“…We found surprisingly little overlap between the mainstream and healthcare whistleblowing literatures. It is not that the healthcare literature on whistleblowing is substantially different – indeed in one of the few direct comparisons Lewis et al (2015) suggest findings from the mainstream literature to apply equally well to healthcare – but it remains the case the literatures are very separate, with almost no cross-citations. Our search of the mainstream whistleblowing literature identified over 350 articles published since 1983, only 15 were related to healthcare of which just 6 reported original empirical research.…”

Section: Resultsmentioning

confidence: 99%

Whistleblowing over patient safety and care quality: a review of the literature

Blenkinsopp

Snowden

Mannion

et al. 2019

JHOM

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Purpose The purpose of this paper is to review existing research on whistleblowing in healthcare in order to develop an evidence base for policy and research. Design/methodology/approach A narrative review, based on systematic literature protocols developed within the management field. Findings The authors identify valuable insights on the factors that influence healthcare whistleblowing, and how organizations respond, but also substantial gaps in the coverage of the literature, which is overly focused on nursing, has been largely carried out in the UK and Australia, and concentrates on the earlier stages of the whistleblowing process. Research limitations/implications The review identifies gaps in the literature on whistleblowing in healthcare, but also draws attention to an unhelpful lack of connection with the much larger mainstream literature on whistleblowing. Practical implications Despite the limitations to the existing literature important implications for practice can be identified, including enhancing employees’ sense of security and providing ethics training. Originality/value This paper provides a platform for future research on whistleblowing in healthcare, at a time when policymakers are increasingly aware of its role in ensuring patient safety and care quality.

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Section: Resultsmentioning

confidence: 99%

Whistleblowing over patient safety and care quality: a review of the literature

Blenkinsopp

Snowden

Mannion

et al. 2019

JHOM

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“…[voir par exemple 11] Différents processus peuvent s'offrir à une infi rmière pour rapporter des problèmes: par exemple, aviser ses supérieurs, remplir un rapport d'incident ou faire un signalement anonyme via un système de rapport interne. [12] Toutefois, dans bien des cas ces rapports ne mènent pas à des actions concrètes et plusieurs dénonciateurs constatent que les situations dénoncées persistent. Ainsi, plusieurs études montrent que le personnel infi rmier a peu confi ance dans les procédures organisationnelles pour traiter ses plaintes.…”

Section: Contexteunclassified

La dénonciation infirmière en contexte de pandémie de COVID-19: une analyse de contenu de la plate-forme « Je dénonce »

Perron¹,

Dufour²,

Marcogliese³

et al. 2020

aporia

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La divulgation d’enjeux critiques par le personnel soignant constitue une part essentielle de la bonne marche de tout système de santé. En contexte de pandémie, la communication rapide d’informations critiques est indispensable à l’identification et à la résolution de problèmes. Or, une telle communication est difficile en contexte de crise. Des témoignages d’infirmières, d’infirmières auxiliaires et d’autres professionnels de la santé, indiquent que des signalements réalisés dans des milieux de soins aux prises avec la COVID-19 se sont soldés par l’absence de mesures correctives et, dans certains cas, des représailles envers les personnes divulgatrices. Au Québec, ce contexte de crise a mené à la mise en service d’une plate-forme en ligne par une instance syndicale. Celle-ci sert à recueillir des témoignages de professionnels de la santé et de membres du public et à les rendre rapidement disponibles à la population et aux médias. Cet article présente les résultats d’une analyse de contenu des témoignages soumis par des infirmières et infirmières auxiliaires afin, d’une part, de constater la teneur des enjeux dénoncés et, d’autre part, d’examiner l’utilité de ce type de plate-forme dans les démarches de dénonciations entreprises par le personnel infirmier.

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“…It is possible that Ireland may therefore offer insights about new standards in international best practice regarding whistle-blowing protections, noted in Ireland's move from a country languishing in this arena to one now advancing new regulations on the issue (at least in theory). Legislation in India, UK, US, Australia, South Africa, and New Zealand have all been criticised as flawed (De Maria, 2006;Lewis, 2008;Lewis et al, 2015;Near et al, 1993). For example, De Maria (2006) shows that without any proper benchmarking criteria, it is very challenging to establish what features are necessary to create an equitable and fair whistleblowing system.…”

Section: Whistle-blowing: Justice Theory and Employment Regulationmentioning

confidence: 99%

Whistle-blowing and the employment relations implications of the ‘Protected Disclosures Act 2014’ in the Republic of Ireland

Halpin

Dundon

2017

The Irish Journal of Management

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This article explores the introduction of the 2014 Protected Disclosures Act in the Republic of Ireland. It does so by using a justice theory lens to examine the potential for the Act to protect workers who may feel the need to blow the whistle on employer wrongdoings. Data is collected from public records and documents, along with interviews with senior representatives from ‘all’ the social partner agents involved in drafting or contributing to the Act. The evidence suggests that the Act may have limited utility in ensuring fairness and justice for the whistle-blower. In particular, employers appear reluctant to embrace the idea of more legal protections, while cultural stigmas attached to the idea of ‘blowing the whistle’ may inhibit people coming forward. The article contributes to justice theory and employment regulation, as well as whistle-blowing practices, and some recommendations are suggested to improve awareness of whistle-blowing rights for workers.

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Industrial relations and the management of whistleblowing after the Francis report: what can be learned from the evidence?

Cited by 7 publications

References 19 publications

Whistleblowing over patient safety and care quality: a review of the literature

Whistleblowing over patient safety and care quality: a review of the literature

La dénonciation infirmière en contexte de pandémie de COVID-19: une analyse de contenu de la plate-forme « Je dénonce »

Whistle-blowing and the employment relations implications of the ‘Protected Disclosures Act 2014’ in the Republic of Ireland

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