Individual Adaptation to IT-Induced Change: The Role of Social Networks

Understanding risks, benefits, and strategic alternatives of social media applications in the public sector

“…Some of the research on applications at organizations includes the study of its roles in individual adaptation to IT-induced change (Bruque, Moyano, & Eisenberg, 2008), in providing e-services (Chang, Yuan, & Li, 2009), and in finding business opportunities (Wilson, 2009). On the other side, studies about potential problems of the use of social media at organizations include their use to support hiring decision at organizations (Clark & Roberts, 2010), privacy concerns (Chang & Kanan, 2008;Sola-Martinez, 2009;Tisselli, 2010), cross-cultural impact (Vitkauskaite, 2010), and effects on productivity (Wilson, 2009).…”

OCB and external–internal social networks: effects on individual performance and adaptation to change

“…Network scholars emphasized that, in order to quickly obtain the information to master a job, and clarify one's role within the group, individuals require highly dense informational networks (Balkundi & Harrison, 2006;Morrison, 2002). In dense informational networks, individuals keep each other informed about the problems they encounter and the solutions they find by freely trading such information without the fear of being perceived incompetent or punished for mistakes (Bruque, Moyano, & Eisenberg, 2008). Another related benefit of dense informational networks is that people can avoid duplicating the work of others in obtaining valuable information (Rizoba, 2006).…”

“…Another theoretical approach, the actor metaphor (Lamb & Kling, 2003), confirms that the individual cognitive structure and the attitudes that the individual develops in his/her social life are strongly influenced by forces that arise both inside and, no less importantly, outside organizational limits. If we consider the influences that the individual might receive from the social environment, the network made up of the supportive links might play a key role (Bruque et al, 2008).…”

Research on information systems failures and successes: Status update and future directions

“…Nonetheless, numerous examples of IS implementation failures are reported (Nelson 2007) leading to negative consequences for the organizations in terms of financial losses and other risks (Bruque et al 2008;Maier et al 2013). High-profile examples of IS implementation failures are Hewlett-Packard's (HP) failure in 2004 that had a financial impact of $160 million (Koch 2007), Nike's failure in 2000 that cost $100 million in sales and resulted in a 20% drop in stock price (Koch 2004), and Hershey Foods failure that caused the stock to decrease by 8 percent (Koch 2002).…”