Inclusivity and exclusivity in English as a Business Lingua Franca: The expression of a professional voice in email communication

Millot, Philippe

doi:10.1016/j.esp.2016.12.001

Cited by 27 publications

(15 citation statements)

References 16 publications

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“…We still see a varied picture today. On the one hand, scholars increasingly acknowledge the manifold languages spoken in MNCs (Tenzer and Pudelko 2017), study instances of language mixing (Schau et al 2017), explore speakers' linguistic positioning behavior (Millot 2017), and generally recognize the contextually conditioned, co-constructed, and culturally created nature of language (Du-Babcock and Tanaka 2017). On the other hand, natural languages are still often used as categorical variables, suggesting they are self-contained (Bell and Puzakova 2017;Touchstone et al 2017).…”

Section: Future Research Agendamentioning

confidence: 99%

Language in International Business: A Review and Agenda for Future Research

2017

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A fast growing number of studies demonstrates that language diversity influences almost all management decisions in modern multinational corporations. Whereas no doubt remains about the practical importance of language, the empirical investigation and theoretical conceptualization of its complex and multifaceted effects still presents a substantial challenge. To summarize and evaluate the current state of the literature in a coherent picture informing future research, we systematically review 264 articles on language in international business. We scrutinize the geographic distributions of data, evaluate the field's achievements to date in terms of theories and methodologies, and summarize core findings by individual, group, firm, and country levels of analysis. For each of these dimensions, we then put forward a future research agenda. We encourage scholars to transcend disciplinary boundaries and to draw on, integrate, and test a variety of theories from disciplines such as psychology, linguistics, and neuroscience to gain a more profound understanding of language in international business. We advocate more multi-level studies and cross-national research collaborations and suggest greater attention to potential new data sources and means of analysis.

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Section: Future Research Agendamentioning

confidence: 99%

Language in International Business: A Review and Agenda for Future Research

2017

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“…Apart from a few in-depth studies exploring communication from various angles (Nickerson 2000) thus giving a global view of practices within a particular setting, corpora in professional communication studies are generally designed for exploring particular aspects of professional communication such as Someya's business letter corpus (1999). Although corpus-based or corpusdriven studies of professional genres represent the greatest number of them by far, other aspects of professional communication such as specialised, professional cultures (Millot 2017), politeness strategies, gender issues (Fuertes-Olivera 2007), business English as a lingua franca, multimodality, intertextuality, or the impact of new communication technologies within the organisation (Kessler 2010) are also considered. A growing number of studies also make use of corpus linguistics' analytical frameworks and tools.…”

Section: Datasets and Corpora In Professional Discourse Analysismentioning

confidence: 99%

Retrieving the specialised substance from a corpus of professional discourse in the field of Records and Information Management

Millot¹

2019

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Corpus size is a clear indicator of the sort of professional data that the corpus contains. Corpora representing front stage activities (i.e. activities that are easily accessible such as CEO's letters to shareholders or annual reports) may reach several tens or hundreds of thousands of words as is the case with Corpus of Environmental Impact Assessment (Flowerdew 2008) or Cho and Yoon's earning calls corpus (Cho & Yoon 2013), both containing 250,000 words. Much larger corpora of frontstage discourse have been developed but they tend to be the exception rather than the norm. The Wolverhampton Corpus of Written Business English (Fuertes-Olivera 2007; Cheng 2017) comprises more than ten million words and contains a fairly wide variety of genres including product descriptions, company press releases, annual financial reports, business journals, academic research papers, political speeches and government reports, all dealing with business or professional topics. On the other hand, corpora representing backstage activities (i.e. activities that are not easily accessible such as business conversations or professional emails) are typically small. Handford and Matous' corpus of oral interactions on construction sites contains 12,000 words (Handford & Matous 2011). Gillaerts' corpus of organisational emails hardly exceeds 14,000 words (Gillaerts 2012). Koester's Corpus of American and British Office Talk (ABOT) contains 34,000 words (Koester 2010) which is very similar in size to Millot's corpus of professional emails which reaches 33,000 words (Millot 2017).

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“…The process approach (Excerpt 9.6) enables to capture the multiple actions and activities that occur in the composition of the final product (Excerpt 9.7), which is usually the focus of analysis of business emails (e.g. Jensen, 2009;Millot, 2017). Importantly, these excerpts illustrate that a repertoire is the result of translingual practices (Canagarajah, 2013b, p. 31).…”

Section: Excerpt 97 Emailmentioning

confidence: 99%

Translingual Practices in Global Business. A Longitudinal Study of a Professional Communicative Repertoire

Räisänen

2018

Translanguaging as Everyday Practice

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This chapter draws on a longitudinal ethnographic study of a Finnish engineer's communicative repertoire that develops in the process of professional migration. The participant first works as a factory intern in Germany, then as a project engineer and project manager in Finland, and latterly as an operations manager in China. Here, repertoire is viewed through dynamic and flexible translingual practices, in which people follow, appropriate and invent norms, combine and shuttle between languages, ways of speaking, semiotic resources and modalities in the transnational work space in order to meet, interact, make meaning and build relationships and, ultimately, do their jobs. The data selected for this chapter provide an overview of the professional's translingual practices in speaking (face-to-face and computer-mediated) and writing at work. The analysis combines temporal and spatial dimensions and demonstrates how the professional communicative repertoire manifests itself through translingual practices, some of which remain in the repertoire over time while others change.

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Inclusivity and exclusivity in English as a Business Lingua Franca: The expression of a professional voice in email communication

Cited by 27 publications

References 16 publications

Language in International Business: A Review and Agenda for Future Research

Language in International Business: A Review and Agenda for Future Research

Retrieving the specialised substance from a corpus of professional discourse in the field of Records and Information Management

Translingual Practices in Global Business. A Longitudinal Study of a Professional Communicative Repertoire

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