The authors reviewed the literature of the benefits and costs associated with participation in voluntary organizations. The literature shows that benefits and costs can be measured
RATIONALE FOR STUDYING BENEFITS AND COSTS IN VOLUNTARY ORGANIZATIONSLocal block or neighborhood organizations, substance abuse prevention community coalitions, and AIDS volunteer groups are all efforts to take advantage of the great voluntary human capital that exists in this country to address a variety of social problems. Participating in crime watch programs, preventing substance abuse, and helping those with AIDS are all efforts that benefit the community, but why do people volunteer, and what do they get out of it? Like any organization, volunteer groups need to continually replenish their supply of resources to remain viable. The most important resource these organizations have is the volunteers themselves and the effort they put Nonprofit and Voluntary Sector Quarterly, vol. 28, no. 1, March 1999 46-64 © 1999 Sage Publications, Inc. 46 forth. Thus, increasing volunteer membership and volunteer participation would provide these organizations with more resources to achieve their goals. One potential way to increase participation is to maximize the benefits and minimize the costs volunteers experience as a result of their participation.In this article, we review the various studies that involve benefits and costs associated with voluntary participation to first answer the question, "Is there a coherent benefit-cost literature that can be used to answer the question of why people volunteer and what they get out of it?" We demonstrate that by directly assessing the benefits and costs of participation, this information can be used to promote organizational viability across several types of groups. In addition, we hope that by organizing these studies in this way we will facilitate research conducted in this area. Second, we will examine the practical implications of using a benefit/cost approach to promote organizational viability (called incentive/cost management) and provide several examples of this approach. We conclude with a discussion of methodological improvements that will enhance the study of benefits and costs and point out themes that emerge from the review that would be appropriate for future study.We would like to provide a caveat about the scope of this review. This article focuses on how benefits and costs relate to participation. The benefit and cost approach is based on theories from several disciplines: social exchange (psychology), resource mobilization (sociology), and political economy (political science). The benefit and cost framework is not the only approach to understanding voluntary participation. For example, this study does not include the social psychological perspective on this subject (e.g., Clary et al., 1998) but attempts to present an additional approach that is face valid, easy to understand and implement, and has demonstrated practical utility.
BACKGROUND ON BENEFITS AND COSTS