In Search of New Measures

Kyrillidou, Martha; Crowe, William J.

doi:10.1300/j111v35n04_04

Cited by 11 publications

(7 citation statements)

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“…Several factors necessitated the use of other forms of assessment. Kryllidou and Crowe's (2001) discussion of new measures for library assessment was examined and the librarians accepted the belief that different measures, particularly those with either a qualitative approach and/or an PMM 7,3 emphasis on output measures, would enhance assessment for the library. LibQualþ TM articles were examined, especially Cook and Heath (2001), in the considerations for adopting this assessment product.…”

Section: Decision On Assessment Methodsmentioning

confidence: 99%

LibQual+TM in Lilliput: assessment benefits for small academic libraries

Harer

2006

Performance Measurement Metric

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Purpose -The purpose of this paper is to describe how small, academic libraries may realize significant benefits from employing LibQualþ TM as an assessment of customer needs and expectations, stressing that these benefits may vary by the actual size of the institution. Design/methodology/approach -Catawba College compared its experience utilizing LibQualþ TM with that of Washburn University, reported by Dole as a small, academic library application of the survey. Catawba College is a private, liberal arts college that is much smaller than Washburn, with one-quarter the student body and faculty. This paper examines the assessment experience of the two small institutions and compares the different advantages and disadvantages of using LibQualþ TM within these two different types of small, academic institutions. Findings -The study found that a larger response rate was realized than that of the larger of the two institutions, especially by faculty, and suggests that this is due to the nature of the small colleges where faculty and student body are more familial. The paper also describes LibQualþ TM as a type of "turn-key" survey process that is advantageous for small libraries with limited resources. Originality/value -This paper provides new information on the value of LibQualþ TM for assessment in small, academic institutions and describes the benefits of this assessment tool for libraries in much smaller settings.

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Section: Decision On Assessment Methodsmentioning

confidence: 99%

LibQual+TM in Lilliput: assessment benefits for small academic libraries

Harer

2006

Performance Measurement Metric

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“…It is not a small matter for some: the number of holdings in a library is part of the rankings of academic libraries and universities (Stubbs 1986, 79-85), though the value of this measure may be fading (Kyrillidou and Crowe 1998;Kyrillidou 2000;Nisonger 2003).…”

Section: Online Journal Publishing: a Recent Historymentioning

confidence: 99%

Scholar as E-Publisher: The Future Role of [Anonymous] Peer Review within Online Publishing

Gould¹

2010

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The advent of online journals has opened a vast opportunity for small journals published by a variety of institutions. It also has given scholars many more options, from more general publications to far more journals addressing very narrowly defined subjects, and it suggests that in the near future the role of online journals and peer review will radically change. The author proposes roles for user-generated content and university libraries in the evaluation and publication of research.

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“…She was hired by ARL in 1994, tutored by library educators such as Lancaster and Linda Smith at the UIUC, while having the opportunity to work with Robert Molyneux and Kendon Stubbs on projects like the Association of College and Research Libraries (ACRL) Statistics. Coming to ARL presented the opportunity of working closely with Webster and other library leaders who had a strong interest in library assessment activities from organizational and leadership development perspectives and who wanted to develop "new measures" (Kyrillidou & Crowe, 1998;Kyrillidou, 2002) like LibQUAL.…”

Section: Lancaster Within Our Contextmentioning

confidence: 99%

The Evolution of Measurement and Evaluation of Libraries: A Perspective from the Association of Research Libraries

Kyrillidou¹

2008

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This paper reviews the evolution of measurement and evaluation in libraries from the perspectives of three important figures who have shaped the history of library assessment activities: James Gerould, F. Wilfrid Lancaster, and Duane Webster. Although Lancaster is about a decade older than Webster and almost half a century removed from Gerould, the contributions of the three individuals knit a common fabric in the development of assessment in libraries in the past century. In investigating the interconnections of the three individuals, not only can we gain an understanding of how we got to today's world of evaluation in libraries, but also we can gain a glimpse into future developments in the field. James Gerould was a library administrator, Lancaster was a library educator, and Webster was a library association executive. Each brought unique perspectives into the evaluation and measurement of library services. In this article we attempt to offer a tribute to Lancaster's accomplishments within the context of the work done in the Association of Research Libraries as it was shaped over the years between Gerould and Webster, from the beginning toward the end of the twentieth century.

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In Search of New Measures

Cited by 11 publications

References 0 publications

LibQual+TM in Lilliput: assessment benefits for small academic libraries

LibQual+TM in Lilliput: assessment benefits for small academic libraries

Scholar as E-Publisher: The Future Role of [Anonymous] Peer Review within Online Publishing

The Evolution of Measurement and Evaluation of Libraries: A Perspective from the Association of Research Libraries

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