Impulse Buying and Post-Purchase Regret: A Study of Shopping Behaviour for the Purchase of Grocery Products

Kumar, Abhishek; Chaudhuri, Sumana; Bhardwaj, Aparna; Mishra, Pallavi

doi:10.34218/ijm.11.12.2020.057

Cited by 13 publications

(11 citation statements)

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“…Lastly, influence of others affected their decision of purchasing intentions since people around them think that they need to acquire safety tools for self-protection, there is also encouragement and other people they know already have safety tools with them. Contrasting to the findings of Kumar et al [ 58 ] and Kumar and Nayak [ 32 ], their study focused on green consumer which showed that attitude, subjective norm, and perceived behavioral control were evident factors. On the note where people's well-being, health, and self-protection are at play [ 18 ], women's own control to safety are greatly considered.…”

Section: Discussionmentioning

confidence: 67%

Antecedents of behavioral intentions for purchasing safety tools among women

Ong,

Arceno,

Padagdag

et al. 2023

Heliyon

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Section: Discussionmentioning

confidence: 67%

Antecedents of behavioral intentions for purchasing safety tools among women

Ong,

Arceno,

Padagdag

et al. 2023

Heliyon

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“…Grocery shopping helps us in understanding how the consumption behavior of the population changes and the reasons behind it. However, the consumer behavior cannot be generalized (without including the factors in that context) because decision-making and the buying behavior is limited in that context (Kumar et al , 2020).…”

Section: Theoretical Approachmentioning

confidence: 99%

Explaining the visual attention model in impulsive purchase behavior of tourism industry customers by theme analysis method

Farokhi,

Namamian,

Asghari Sarem

et al. 2023

JIMA

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Purpose This study aims to explain the model of impulsive purchase behavior in the Islamic Republic of Iran’s tourism industry. Design/methodology/approach This study uses the inductive–deductive approach for data collection. Field (interviews) and library (articles, books and theses) methods have been used for data collection. After determining the research variables, content analysis units (theme, category and markers) are specified. Academic experts and professionals in the subject area helped during the model design stage. Findings The results reveal 14 visual attention variables which are classified into four categories: attractiveness in the market, emotional reactions, improving the shopping style of tourists and visual advertising. Research limitations/implications This study focuses only on Iran. There is scope to expand the discussion with more interviews. The impact of the COVID-19 pandemic on tourism presented some unique challenges in participant recruitment. Future studies could focus on other Middle Eastern countries or other international areas. Moreover, future researchers could analyze other variables affecting impulsive purchase. Originality/value No other studies on tourism industry marketing have recognized the effective variables in impulsive purchase. To fill this gap, this paper explains the visual attention model in tourists’ impulsive purchase behavior.

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“…Regret is considered a negative emotion in reaction to an earlier experience or action (Tsiros and Mittal, 2000;Kumar et al, 2020). Regret is when individuals frequently feel pity, disgrace, shame, or humiliation after acting in a particular manner and afterward try to amend their possible actions or decisions (Westbrook and Oliver, 1991;Tsiros and Mittal, 2000).…”

Section: Consumer Regret and E-wommentioning

confidence: 99%

Online Consumer Satisfaction During COVID-19: Perspective of a Developing Country

et al. 2021

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A conceptual model based on the antecedents and consequences of online consumer satisfaction has been proposed and empirically proved in this study. Data were collected during Smart Lockdown of COVID-19 from 800 respondents to observe the difference between perceived and actual, and direct and indirect e-stores. Confirmatory factor analysis was used to observe the validity of the data set. The structural equation modeling technique was used to test the hypotheses. The findings indicated that consumers feel more satisfied when they shop through direct e-store than indirect e-store, whereas their perception and actual experience are different. Implications have also been added to the study.

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Impulse Buying and Post-Purchase Regret: A Study of Shopping Behaviour for the Purchase of Grocery Products

Cited by 13 publications

References 0 publications

Antecedents of behavioral intentions for purchasing safety tools among women

Antecedents of behavioral intentions for purchasing safety tools among women

Explaining the visual attention model in impulsive purchase behavior of tourism industry customers by theme analysis method

Online Consumer Satisfaction During COVID-19: Perspective of a Developing Country

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