Improving the provision of pre-arrival information and support to international students via the use of online resources

Abstract

From the position of an International Student Welfare Adviser at UCL, this article describes research into the effectiveness of previous pre-arrival information made available to new international students, and suggests an alternative structure which replaces general information with a more in-depth package, including online support utilising a number of different technologies. Importantly this allows students to enter into online communities even before their arrival.